Digital Expense Reimbursement Product Development Expert
2 weeks ago
Zaggle is a pioneering B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. As one of the few profitable and listed new age companies in India (NSE: ZAGGLE), we offer a unified software-cum-payments platform to corporates for their employee expenses, benefits, rewards, vendor payments, and channel incentives.
Our platform solutions are sector-agnostic, serving a network of corporate customers across BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure, and Automobile industries. Notable clients include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group), and Greenply Industries, among others.
We're seeking an experienced Business Analyst with expertise in expense reimbursement domain to join our dynamic team. In this customer-facing role, you'll gather and analyze business requirements, collaborate with stakeholders, and drive development of cutting-edge expense reimbursement products.
Key Responsibilities- Collaborate with internal and external stakeholders to understand business needs, gather requirements, and define solutions for the expense reimbursement product.
- Conduct comprehensive analysis of current processes, identify gaps, and suggest improvements aligned with industry best practices.
- Write detailed and clear business requirements, user stories, and acceptance criteria to ensure successful product development.
- Work closely with product managers, developers, and QA teams to ensure seamless execution of projects.
- Facilitate requirement-gathering workshops, customer meetings, and presentations, effectively communicating with both technical and non-technical audiences.
- Lead the backlog grooming process and prioritize features using JIRA, ensuring alignment with business goals and timelines.
- Act as a liaison between customers, stakeholders, and development teams to manage expectations and ensure timely delivery of high-quality product features.
- Perform data analysis, create reports, and track KPIs to measure the product's performance and suggest enhancements.
- Support user acceptance testing (UAT) and ensure the final product meets the agreed-upon requirements.
The estimated salary range for this position is ₹15-25 lakhs per annum, based on industry standards and location. This figure may vary depending on factors such as experience, qualifications, and performance.
Requirements- 4+ years of experience as a Business Analyst in the financial, travel, or expense reimbursement domain.
- Strong understanding of expense management systems, reimbursement policies, and industry standards.
- Proficient in using JIRA or similar tools for managing user stories, backlog grooming, and tracking development progress.
- Proven experience in writing clear and concise business requirements, user stories, and functional specifications.
- Excellent communication and interpersonal skills, with the ability to interact with customers and cross-functional teams.
- Ability to manage multiple stakeholders and prioritize tasks effectively in a fast-paced environment.
- Strong analytical, problem-solving, and decision-making skills.
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Bengaluru, Karnataka, India Zaggle Full timeZaggle is a leading B2B2C SaaS FinTech company that specializes in digitizing spends to drive growth and unlock value through innovative workflows.As one of the few profitable and listed new-age companies in India, we offer a unified software-cum-payments platform to corporates, covering employee expenses, benefits, rewards, vendor payments, and channel...
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