Technical Support Specialist
4 days ago
The Technical Support Specialist will play a crucial role in resolving technical cases created by customers seeking assistance with the ServiceNow software and platform. This involves troubleshooting unexpected behaviors, answering technical questions, and providing exceptional customer support experiences.
To excel in this position, one must possess excellent communication skills, be committed to building trust and showing empathy towards customers, and have a strong analytical mindset. The ideal candidate will be proficient in various diagnostic tools and able to employ creative problem-solving techniques to resolve complex issues.
This role requires a deep understanding of the ServiceNow platform, including its core functionalities, and the ability to work collaboratively with cross-functional teams to ensure seamless issue resolution. Additionally, the successful candidate will contribute to process and product improvements across business units by providing valuable insights gained from their experience working on technical issues for customers.
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Technical Support Specialist
5 days ago
Hyderabad, Telangana, India Salesforce Full time**About Salesforce**Salesforce is a leading company that empowers businesses to drive success and growth through innovative technologies and solutions. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experiences and resolving complex technical issues.Key Responsibilities:Assist customers with...
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Technical Support Specialist
26 minutes ago
Hyderabad, Telangana, India AmplifAI Full time**Job Title:** Technical Support SpecialistOverview:At AmplifAI, we are seeking an experienced Technical Support Specialist to provide top-notch technical assistance to our global SaaS clients. As a key member of our team, you will be responsible for ensuring client satisfaction through prompt and efficient issue resolution.Responsibilities:Troubleshoot...
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Technical Support Specialist
7 days ago
Hyderabad, Telangana, India Hucon Solutions India Private Limited Full time**Company Overview:**Hucon Solutions India Private Limited is a leading organization in the industry, and we are currently seeking a skilled Technical Support Specialist to join our team.
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Technical Support Specialist
4 days ago
Hyderabad, Telangana, India Zenoti Full time**Job Overview**Zenoti is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our users across various tools and systems.About the RoleThe ideal candidate will have experience in Salesforce, Rocketlane, and Jira administration. You will work closely...
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Technical Support Specialist
5 days ago
Hyderabad, Telangana, India Genpact Full timeAt Genpact, we are committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. As an IT Service Desk Professional, you will play a vital role in delivering exceptional service to our clients.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you...
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Technical Support Specialist
26 minutes ago
Hyderabad, Telangana, India Amazon Full timeOverviewThe Selling Partner Experience team supports key business and technical initiatives of the Selling Partner Services organization. We work with product leaders to ensure the accuracy of fees charged to selling partners, identify and mitigate financial risk based on fee transactions, support robust seller qualification mechanisms, and lower contacts at...
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Technical Support Specialist
4 days ago
Hyderabad, Telangana, India ServiceNow Full timeAbout UsWe at ServiceNow, are a company that is driven by innovation and technology. Our mission is to make the world work for everyone, and our people make it possible.Our company culture is built on the principles of inclusivity, empathy, and creativity. We believe that our employees are our greatest asset, and we strive to create an environment where they...
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Senior Technical Support Specialist
2 days ago
Hyderabad, Telangana, India BlackRock IT Solutions Full timeAbout the RoleWe are looking for a Senior Technical Support Specialist to join our team at BlackRock IT Solutions. The Senior Technical Support Specialist is responsible for providing technical support to our employees and clients, resolving complex technical issues, and collaborating with cross-functional teams to ensure seamless delivery of services.Key...
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Technical Support Specialist
5 days ago
Hyderabad, Telangana, India Burgeon It Services Pvt Ltd Full time**Job Description:**We are looking for a highly skilled Technical Support Specialist to join our team at Burgeon It Services Pvt Ltd. As a key member of our application support team, you will be responsible for providing top-notch technical support to our clients.**Key Responsibilities:Application support experience with hands-on exposure in PHP,...
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Technical Support Specialist
4 days ago
Hyderabad, Telangana, India ACG World Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at ACG World. This role involves providing technical support to customers, collaborating with the service team for project upgrades, and conducting site visits for execution and breakdowns.Main ResponsibilitiesSupporting HOD-Automation for customer support on...
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Technical Support Specialist
2 days ago
Hyderabad, Telangana, India HCLTech Full timeAt HCLTech, we are seeking a highly skilled Technical Support Specialist to join our team. This individual will play a critical role in providing exceptional customer service and technical support to our end-users.About the RoleThe successful candidate will be responsible for delivering first-line technical support, troubleshooting, and resolving hardware...
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Technical Support Specialist
1 week ago
Hyderabad, Telangana, India Crestron Electronics Full timeAt Crestron Electronics, we are seeking a highly skilled Technical Support Specialist to join our team. As an Application System Engineer, you will be responsible for providing exceptional customer support and technical expertise to ensure seamless integration of our products.Job DescriptionKey Responsibilities:Provide remote, telephone, or email support to...
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Technical Support Specialist
6 days ago
Hyderabad, Telangana, India SKS Enterprises Full timePosition Name : Technical Support Specialist Location : Hyderabad Experience Range : 3 - 6 years Job Description : Responsibilities : - Provide timely and accurate technical support to customers via phone, email, chat, and other communication channels. - Diagnose and resolve customer technical issues, escalating complex problems to senior support or...
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Technical Support Specialist
5 days ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full time**Job Overview:**We are seeking a skilled Technical Support Specialist to join our team at WaferWire Cloud Technologies. As a Support Engineer, you will play a crucial role in managing helpdesk tickets for our customers, ensuring timely and effective resolution of technical issues.Key Responsibilities:Analyze and interpret data captures and trace logs to...
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Technical Support Specialist
6 days ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeAbout the Role:As a skilled Technical Support Specialist at WaferWire Cloud Technologies, you will play a crucial part in delivering exceptional customer experiences. Your expertise in Office 365 technologies and ability to analyze complex technical issues will make you an invaluable asset to our team.Responsibilities:- Provide top-notch support for...
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IT Technical Support Specialist
6 days ago
Hyderabad, Telangana, India Movate Full timeThe Movate team is seeking an experienced IT Technical Support Specialist to join our service desk team in Hyderabad. As a Senior Network and System Engineer, you will be responsible for handling complex technical issues and providing expert-level support to our clients.Key responsibilities include:Incident management and escalation handlingDeep-dive...
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Technical Support Specialist
3 hours ago
Hyderabad, Telangana, India Trimble Inc. Full time**About Us**We are Trimble Inc., a leading company in the technology industry. Our mission is to provide innovative solutions for our customers.Job DescriptionResponsibilities:The Customer Technology Incident Specialist plays a vital role in managing technical incidents related to the Transporeon platform and its products. This involves identifying,...
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Technical Support Specialist
1 week ago
Hyderabad, Telangana, India SKS Enterprises Full timePosition Name : Technical Support SpecialistLocation : HyderabadExperience Range : 3 - 6 yearsJob Description :Responsibilities :- Provide timely and accurate technical support to customers via phone, email, chat, and other communication channels.- Diagnose and resolve customer technical issues, escalating complex problems to senior support or development...
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Senior Technical Support Specialist
6 days ago
Hyderabad, Telangana, India Talent500 Full timeAbout Talent500: We are a customer-centric organization that values innovation, collaboration, and continuous learning. Our team members are empowered to take ownership of their work, develop new skills, and pursue professional growth opportunities.As a Senior Technical Support Specialist at Talent500, you will be part of a highly skilled team that provides...
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Technical Support Specialist
5 days ago
Hyderabad, Telangana, India Akshaya IT Business solutions Full timeJob Summary:We are seeking a highly skilled and motivated Technical Support Specialist to join our IT team at Akshaya IT Business Solutions. As a key member of our support team, you will be responsible for providing first-level technical assistance to our employees, resolving hardware, software, and network issues, and escalating complex problems to senior...