
Network Operations Specialist
5 days ago
The Role of a Junior NOC Engineer
Key Responsibilities- Providing 24X7X365 NOC Support for VAS related issues
- Managing day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting
- New clients interconnect and interconnection testing
In addition, the role involves identifying opportunities to improve processes and sponsoring the introduction of system changes to enhance efficiency, as well as maintaining a good understanding of all NOC processes and implementing them appropriately.
Job Requirements:
- A Bachelor's degree in Computer Science or a related field
- At least 1 year of experience in VOIP technologies, including familiarity with SIP and RTP protocols
- Strong understanding of A2P SMS technologies, including SMPP and TCP/IP protocols, and proficiency in PCAP analysis
- Excellent troubleshooting skills, ability to work flexible hours, good written and verbal communication skills, advanced project management skills, and ability to work well under pressure
- Fluency in English
As a successful candidate, you will possess strong interpersonal skills, be a team player, and have a strong understanding of technical concepts, ensuring seamless collaboration and effective communication within the team.
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