Export Sales Coordinator

4 weeks ago

Delhi, Delhi, India Bagla Group Full time
Job Title: Export Sales Coordinator

Location: B2/6 Safdurjang Enclave South Delhi

Department: Sales

Reports To: Export Sales Manager

Job Summary:

We are seeking a highly motivated and detail-oriented Export Sales Coordinator to join our dynamic sales team. The successful candidate will be responsible for coordinating and supporting all aspects of the export sales process. This role requires a strong understanding of international trade, exceptional communication skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

  • Sales Coordination: Assist the Export Sales Manager in managing export sales operations, including processing orders, preparing export documentation, and coordinating with various departments (e.g. logistics, finance, and customer service).
  • Customer Communication: Maintain regular communication with international clients, providing updates on orders, responding to inquiries, and addressing any concerns or issues.
  • Order Management: Oversee the entire order fulfillment process, ensuring timely and accurate delivery of products to international customers.
  • Documentation: Prepare and manage all necessary export documentation, including invoices, packing lists, bills of lading, and certificates of origin, in compliance with international trade regulations.
  • Market Research: Conduct research to identify new international markets, potential clients, and trends in the global market.
  • CRM Management: Utilize ERP systems, particularly Zoho CRM, to track sales activities, customer interactions, and sales performance metrics.
  • Negotiation: Assist in price negotiation, terms of sale, and delivery schedules with international clients and suppliers.
  • Compliance: Ensure all export activities comply with relevant international laws and regulations, including customs requirements and trade policies.
  • Reporting: Prepare regular reports on sales performance, customer feedback, and market trends for the Export Sales Manager and senior management.

Requirements:

  • Language Proficiency: Fluent in English, with excellent verbal and written communication skills. Knowledge of additional languages is a plus.
  • Email Writing: Strong ability to compose professional and effective emails, with attention to detail and clarity.
  • ERP Systems: Proficiency in using ERP systems, particularly Zoho CRM, for managing sales activities and customer relationships.
  • Negotiation Skills: Demonstrated ability to negotiate effectively with international clients and suppliers, ensuring favorable terms for the company.
  • Organizational Skills: Excellent organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
  • Attention to Detail: Meticulous attention to detail in preparing documentation, managing orders, and communicating with clients.
  • Customer Service: Strong customer service orientation, with the ability to build and maintain positive relationships with international clients.
  • Market Knowledge: Basic understanding of international trade regulations, market dynamics, and export processes.
  • Team Collaboration: Ability to work effectively as part of a team, collaborating with various departments to ensure smooth operations.

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