Product Engineer

5 days ago

Kurnool, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,20,00,000 - ₹ 1,40,00,000

Unlock the Power of Technical Excellence

We are revolutionizing B2B commerce by empowering businesses with innovative technology solutions that drive revenue and foster growth.

Our mission is to enable entrepreneurs to thrive in a competitive market, streamline operations, and enhance customer interactions.

  • Huge Market Potential: The B2B space is a multitrillion-dollar opportunity waiting to be seized.
  • Endless Challenges: If you love to dive into complex problems, figure out creative solutions, take ownership, and implement them - this is the right place for you.
  • Customer Satisfaction: There are many times when customers have invited us to stay with them to understand their pain points as we have exceeded their expectations in every feature launch.

We're looking for individuals with a strong interest in building successful products or systems, comfortable dealing with numerous moving parts, exquisite attention to detail, and comfortable learning new technologies and methods.

Job Description:

You will play a pivotal role in resolving intricate technical issues and ensuring seamless operation of our platform.

You will work closely with the engineering team, using your skills to troubleshoot advanced problems, support API integrations, and contribute to improving product stability.

  • Advanced Technical Support: Handle escalated technical tickets that require an in-depth understanding of the product's infrastructure, APIs, and backend systems.
  • Issue Resolution: Diagnose and resolve technical issues related to data migration, application stability, and infrastructure. Document solutions in a CRM for streamlined tracking.
  • Automation Development: Use scripting languages to create automated tools for debugging and issue resolution.
  • Technical Expertise Development: Deepen your understanding of our tech stack, including APIs, databases, and backend components essential for troubleshooting.
  • Cross-functional Collaboration: Collaborate with engineers to solve complex issues and effectively communicate technical information to non-technical team members.

Qualifications and Skills:

  • At least 4 years of experience in a technical support role, with knowledge of web technologies (HTML, CSS, JavaScript) and familiarity with APIs.
  • Strong problem-solving and debugging skills in a technical environment.
  • Effective written and verbal communication skills in English.
  • Ability to work during regular business hours.

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