
Regional Demand Operations Expert
1 day ago
Experienced Demand Operations Manager sought to bridge local vendors, SPOCs, and central IT.
Job Overview
This role serves as the first layer of demand operations outside Pakistan, ensuring alignment of regional IT services with global corporate standards. The ideal candidate will manage procurement processes, oversee vendor performance, and act as an escalation point for localized IT and service issues.
- Act as liaison between local business SPOCs/vendors and central IT teams.
- Ensure local IT services are standardized under corporate control through efficient process implementation.
- Oversee procurement processes, ensuring purchase orders and invoices are created and processed accurately.
- Coordinate with finance teams to validate, approve, and process invoices on time.
- Ensure compliance with local/regional regulations, including contract and legal requirements.
- Align regional IT setups with global standards and processes to enhance operational efficiency.
- Provide troubleshooting support for non-standard applications and issues.
- Act as escalation point for SPOCs facing complex IT/service challenges.
- Support contract management and monitor vendor performance to ensure optimal results.
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