Systems Operations Specialist

4 days ago

Meerut, Uttar Pradesh, India beBeeAdministration Full time ₹ 60,00,000 - ₹ 80,00,000

About Us

We are seeking a skilled Senior System Administrator to join our team. As a Senior System Administrator, you will be responsible for ensuring the stability, performance, and availability of our Supply Chain systems.

This role requires strong technical skills, including proficiency in system administration, troubleshooting, and technical support. You will also need excellent communication skills to effectively communicate with business users and other stakeholders.

The ideal candidate will have a strong background in computer science, information technology, or a related field, and at least 1-2 years of experience in systems administration or IT support.

Duties and Responsibilities:

  • Provide end-to-end support for all Supply Chain solutions.
  • Serve as the immediate technical contact for all locations that use Supply Chain systems.
  • Troubleshoot, resolve, and escalate issues and outages.
  • Manage automation infrastructure for DCs, MDCs, and Ship Hubs.
  • Respond to system alerts and use monitoring tools to proactively identify and troubleshoot issues.
  • Communicate technical information clearly and effectively to both technical and non-technical stakeholders.
  • Apply standardized procedures and best practices to achieve goals, meet deadlines, and ensure consistent service delivery.
  • Escalate and advance issues as necessary to ensure SLAs are met or exceeded.
  • Develop and maintain documentation for incidents, troubleshooting steps, and resolutions.
  • Support system upgrades, patches, testing, and deployments.
  • Identify opportunities for process improvement and recommend enhancements.

Requirements:

  • Bachelor's degree in computer science, information technology, or a related field preferred.
  • An equivalent combination of education, training, and experience may be considered.
  • Minimum of 1-2 years of experience in systems administration, IT support, or a related role.
  • Hands-on experience with Warehouse Management Systems (WMS) or similar supply chain solutions is strongly preferred.
  • Familiarity with troubleshooting infrastructure and software systems in a fast-paced environment is a plus.
  • Basic understanding of supply chain systems and their interaction with broader business processes.
  • Solid grasp of SQL/Oracle is a bonus.
  • General familiarity with automation infrastructure in distribution and logistics environments.
  • Strong problem-solving and communication skills with the ability to translate technical details into user-friendly explanations.
  • Self-motivated and thorough, capable of balancing multiple priorities effectively.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.

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