Systems and Process Specialist

2 weeks ago

Meerut, Uttar Pradesh, India beBeePeople Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title: Systems and Process Specialist

We are seeking a skilled Systems and Process Specialist to join our team. As a key member of the People Systems Team, you will play a vital role in enabling business change, articulating requirements, testing new solutions, and continuously improving existing systems, data, and processes.

You will work closely with operational leaders to resolve issues, maintain systems, and deliver real-time people analytics.

Responsibilities:

  • Manage and maintain HR systems, including data integrity, workflow processes, auditing, and issue resolution.
  • Act as first-line support for system queries, including triaging helpdesk tickets.
  • Provide second-line support for system-related queries from the wider business.
  • Develop and implement workflows that align with business policies and support the entire employee lifecycle.
  • Conduct end-to-end testing of new functionalities across HRIS, talent management, performance management, integrations, pay flow, benefits, and learning management systems.
  • Provide system configuration, troubleshooting, and day-to-day end-user support.
  • Produce and interpret reports and dashboards for people analytics, ensuring stakeholders have access to actionable, accurate HR data.
  • Perform regular audits, system updates, and ensure compliance with data policies.
  • Deliver training and documentation to users on system functionality and self-service processes.
  • Work collaboratively with People, IT, payroll, and external vendors to identify gaps, implement improvements, and support system developments.
  • Support strategic initiatives through the system by providing technical expertise and data insights.

Requirements:

  • Proven experience with HR systems.
  • Strong data management and reporting skills.
  • Understanding of HR workflows, employee lifecycle, and people policies.
  • Collaborative team player with a proactive attitude.
  • Excellent stakeholder communication, problem-solving, and process improvement skills.
  • Experience delivering training or user support on HR systems.
  • Strong attention to detail, organizational, and multitasking abilities.
  • Technical skills: familiarity with report-building tools, Excel, and general system administration.
  • Knowledge of GDPR and HR data compliance requirements.

Our values shape everything we do:

  • Be ambitious to succeed.
  • Be imaginative to push boundaries.
  • Be inspirational to achieve groundbreaking results.
  • Be always learning and listening.
  • Be results-focused to exceed expectations.
  • Be pro-inclusive and anti-racist across our community and clients.
Why this role matters:

This role plays a critical part in driving business growth and success. By joining our team, you will contribute to the development of cutting-edge solutions and improve the overall efficiency and effectiveness of our operations.

What we offer:

As a Systems and Process Specialist, you will enjoy a competitive salary package, comprehensive training, and opportunities for professional growth and development.

Join us and be part of a dynamic team that is shaping the future of our organization.

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