
Senior Closing Operations Expert
2 weeks ago
Job Opportunity:
We are seeking a highly skilled End-to-End Closing Specialist with strong experience in post-sales and closing operations within the real estate industry. The ideal candidate will oversee the entire customer closing journey, ensuring smooth documentation, legal compliance, and exceptional customer satisfaction.
Key Responsibilities:
- Manage the entire closing process: agreement execution, registration, possession, and final settlements.
- Coordinate with Sales, CRM, Finance, Legal, and Project teams to ensure timely and seamless handovers.
- Ensure statutory compliance including stamp duty, registration, RERA documentation, and taxation.
- Resolve customer queries related to documentation, possession, and payments.
- Maintain and update accurate customer records and closing-related documentation.
- Drive process improvements to enhance customer experience during the post-sales phase.
Ideal Candidate Profile:
- 7+ years' experience in Closing / Assistant Manager – Closing with a reputable real estate developer.
- In-depth knowledge of real estate documentation, compliance, and registration processes.
- Strong communication, customer-handling, and coordination skills.
- Graduate / Post-Graduate (MBA preferred).
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