Bell Attendant Coordinator
3 weeks ago
About This Role
We are seeking a Bell Attendant to join our team at Park Hyatt Chennai. As a key member of our Guest Services team, you will play a vital role in ensuring that our guests receive exceptional service and have an unforgettable experience with us.
Job Summary
In this role, you will be responsible for attending to the needs of our guests from the moment they arrive at our hotel. This includes assisting them with their luggage, providing directions and recommendations, and ensuring that they have everything they need to make their stay with us enjoyable and memorable.
Key Responsibilities
- Attend to the needs of our guests in a friendly and efficient manner
- Assist guests with their luggage and provide transportation as needed
- Provide directions and recommendations to local attractions and amenities
- Ensure that guests have access to all the facilities and services they need
- Maintain a high level of knowledge about our hotel's facilities and services, as well as local information and events
Requirements
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also have a strong passion for delivering exceptional customer service and a willingness to go above and beyond to ensure that our guests have an unforgettable experience with us.
Preferred Qualifications
- Degree or diploma in Hospitality or Tourism management (or related field)
- Minimum 1 year of work experience in hotel operations
- Good customer service, communications and interpersonal skills
Estimated Salary: ₹25,000 - ₹40,000 per month
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