Professional Learner Advocate

5 days ago

Alleppey, Kerala, India beBeeEDUCATION Full time ₹ 60,00,000 - ₹ 1,20,00,000
Program Coordinator Role Overview

At Emeritus, we are committed to making high-quality education accessible and affordable to individuals worldwide. As a Program Coordinator within our Learning/Service Delivery team, you will play a key role in ensuring the smooth operation of our programs, providing support to learners, and coordinating with internal teams to ensure a seamless learning experience.

The ideal candidate will have excellent written and verbal English communication skills, thrive in a fast-paced, dynamic environment, and be adaptable to evolving processes. Knowledge of the EdTech industry and/or prior experience in education technology will be a valuable advantage.

  • Learner Support: Serve as the point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.
  • Stakeholder Collaboration: Work closely with internal teams (course designers, tech support, instructors, course SPOCs) to manage program timelines, ensure the alignment of deliverables, and identify areas for process improvement.
  • Process Improvement: Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.

Key Responsibilities: In addition to learner support and stakeholder collaboration, the Program Coordinator will also focus on quality control, ensuring that all learning communications adhere to quality standards and branding guidelines set by the organization.

Qualifications and Skills

To succeed in this role, you will need:

  • Bachelor's Degree: A degree in a relevant field or equivalent qualification is required.
  • Communication Skills: Strong written and verbal English communication skills are essential.
  • Adaptability: The ability to respond to tickets, chats, and out-calling as per business requirements.
  • Customer Focus: Demonstrated experience in a customer support role with the ability to resolve learner inquiries professionally and effectively.
  • Tech Savviness: Ability to quickly adapt to new software platforms and tools, with an interest or background in EdTech being a plus.

Benefits: By joining Emeritus, you'll have the opportunity to make a real impact by helping professionals worldwide achieve their learning goals. We offer a collaborative, inclusive work environment, opportunities for professional growth, and the chance to work with leading global educational institutions.

  • Specialising in Supporting Diverse Learners

    7 days ago

    Alleppey, Kerala, India beBeeCommunication Full time ₹ 10,00,000 - ₹ 15,00,000

    Speech Therapist OpportunityWe are seeking a skilled Speech Therapist to join our dynamic team. This is an excellent opportunity for professionals passionate about supporting diverse learners and fostering inclusive education.The ideal candidate will have expertise in developing and implementing Individualised Education Plans (IEPs), providing instructional...

  • Professional Communication Specialist

    3 days ago

    Alleppey, Kerala, India beBeeCommunication Full time ₹ 80,00,000 - ₹ 1,00,00,000

    About the RoleAs a Subject Matter Expert, you will be responsible for translating CCS Professional Communication certification objectives into clear, accurate, and learner-appropriate interactive video scripts and scenarios.The ideal candidate will have strong knowledge of professional and workplace communication practices, prior experience in instructional...

  • Chief Community Advocate

    1 week ago

    Alleppey, Kerala, India beBeeCommunity Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Job Overview">We are seeking a dynamic and strategic Community Manager to build and nurture a thriving long-term community and social media presence.">This role is crucial for maintaining industry leadership by engaging with professionals and identifying future leaders.">The ideal candidate will be responsible for creating and managing online events,...

  • Top Data Analytics Professional Wanted

    2 weeks ago

    Alleppey, Kerala, India beBeeDataAnalysis Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Data Analytics MentorKey responsibilities include delivering live, interactive online sessions covering core data analytics topics, guiding learners through practical assignments and capstone projects, providing personalized feedback and career mentorship, collaborating with the internal team to improve curriculum, and evaluating learner...

  • Career Guidance Professional

    1 week ago

    Alleppey, Kerala, India beBeeGuidance Full time ₹ 6,00,000 - ₹ 12,00,000

    We're seeking a highly skilled Career Guidance Professional to lead our finance and BFSI domain initiatives.Develop and implement career guidance programs to unlock high-growth opportunities in finance and BFSI.Engage with leads generated through campaigns, webinars & website inquiries to understand learner goals and recommend the right course fit.As a...

  • Project Management Professional Development Trainer

    1 day ago

    Alleppey, Kerala, India beBeeProfessional Full time ₹ 10,80,000 - ₹ 16,20,000

    Project Management Trainer RoleIn this position, you will play a key role in delivering exceptional training programs. Your primary responsibility will be to develop and deliver engaging online lectures that align with industry best practices.Key Responsibilities:Training & InstructionDeliver interactive and informative online sessions aligned with industry...

  • Senior Program Support Manager

    3 days ago

    Alleppey, Kerala, India beBeeProfessional Full time ₹ 7,50,000 - ₹ 15,00,000

    Program Support SpecialistWe are seeking a dedicated professional to support our LATAM region programs and enhance learner satisfaction.Key ResponsibilitiesLearner Engagement: Respond to inquiries across all communication channels, ensuring timely and accurate resolutions.Collaboration: Coordinate with internal teams to manage program timelines and address...

  • Strategic Operations Leader

    1 week ago

    Alleppey, Kerala, India beBeeLeadership Full time ₹ 70,00,000 - ₹ 80,00,000

    Are you a seasoned professional with a passion for leadership and growth?We are seeking a strategic leader to join our dynamic team. As a key member of the organization, you will be responsible for planning, strategizing, and coordinating with stakeholders to ensure smooth program delivery and learner success.The ideal candidate will have 3+ years of...

  • AI Expert

    7 days ago

    Alleppey, Kerala, India beBeeData Full time ₹ 11,05,910 - ₹ 14,84,815

    About UsWe are seeking a talented and experienced AI Faculty Member to join our esteemed EdTech institution.This is an exciting opportunity for professionals who enjoy teaching, mentoring, and making complex AI concepts accessible and relevant to business contexts. You will deliver engaging live online sessions on weekends, helping adult learners and working...

  • Senior In-House Lawyer

    5 days ago

    Alleppey, Kerala, India beBeeLawyer Full time ₹ 3,60,000 - ₹ 7,20,000

    Job Title: Legal CounselWe are seeking a dedicated and detail-oriented legal professional to manage all legal and compliance matters for our business. As a key member of the team, you will be responsible for drafting and reviewing legal documents, preparing applications and filings, representing the company in proceedings, and coordinating with senior...