
Senior Insurance Claims Coordinator
2 weeks ago
We are seeking a proactive and relationship-driven Marketing Manager to spearhead broker engagement and drive commercial claims acquisition.
About the Role
- Broker & Agent Engagement: Build and maintain strong relationships with SME brokers and agents to generate a consistent pipeline of commercial claims.
- Claims Sourcing: Actively coordinate with multiple brokers to source and onboard institutional clients with claims across various sectors.
- Coordination & Follow-up: Ensure seamless communication between brokers, internal claims teams, and clients for timely and effective claim resolution.
- Performance Tracking: Monitor claim inflow, broker performance, and engagement metrics to optimize sourcing strategies.
- Market Development: Identify new broker networks and commercial segments to expand claim sourcing opportunities.
- Reporting & Insights: Provide regular updates to management on claim volumes, broker activity, and market trends.
Key Responsibilities
- To manage multiple broker relationships and drive claim inflow.
- To have a strong understanding of commercial insurance products and claims processes.
- To have excellent communication, negotiation, and interpersonal skills.
- To work independently and collaboratively across departments.
- To be proficient in CRM tools, Excel, and basic reporting dashboards.
Candidate Profile
- Minimum 1 to 2 years of experience in marketing, relationship management, or claims coordination—preferably with SME brokers or commercial insurance intermediaries.
- A strong understanding of commercial insurance dynamics.
- Excellent communication and interpersonal skills.
- The ability to work independently and collaboratively across departments.
- Proficiency in CRM tools, Excel, and basic reporting dashboards.
Why This Opportunity?
- A fast-growing, client-centric company offering expert claim solutions.
- An opportunity to lead broker engagement strategy in a high-impact role.
- Competitive compensation and performance-based incentives.
- A supportive team culture with growth and learning opportunities.
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