Customer Service Representative
3 weeks ago
Job Details:
As a Customer Service Representative at Bloomingdale International School, you will be responsible for making and answering phone calls to explain the services offered by our organization.
You will also contact existing and prospective customers using prepared scripts, gather customer information and relevant data, and resolve queries and issues related to our services.
Maintaining accurate records of phone calls and customer details is also a crucial part of this role.
Key Requirements:
- Excellent communication skills in English, with strong command of the language.
- Ability to work in a team of 2-3 members, with a focus on teamwork and collaboration.
- Must be willing to work from our campus only.
- Office SIMs will be provided for official use.
- BPO experience is highly desirable, but not mandatory.
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