
Customer Service Representative
2 days ago
We are seeking a skilled professional to serve as the face of our hospitality services. As a key member of our team, you will be responsible for creating exceptional guest experiences.
Main Responsibilities:
- Welcome guests warmly and establish lasting impressions.
- Manage reservations, waitlists, and seating arrangements efficiently.
- Assist guests with menu inquiries, special requests, and dietary needs.
- Builts trongs relationships with regular guests and recognize valued patrons.
- Address guest feedback and complaints with professionalism and empathy.
- Collaborate with service staff, kitchen personnel, and management for seamless operations.
- Maintain a clean, organized, and inviting reception area.
Essential Qualifications:
- Excellent communication and interpersonal skills.
- A friendly, professional, and approachable demeanor.
- Strong organizational and multitasking abilities.
- Prior experience in hospitality, F&B, or guest relations is beneficial.
- Ability to remain calm and composed in fast-paced environments.
Why Choose Us?
- Opportunity to join a growing, customer-centric organization.
- A dynamic work environment with a focus on excellence in hospitality.
- Career growth and learning opportunities within the F&B industry.
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