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Senior LiveOps Product Manager

1 month ago


Mumbai, Maharashtra, India New Moon Production Full time

Are you looking for a challenging opportunity to drive growth and player satisfaction in the gaming industry? New Moon Production, a Hamburg-based studio, is seeking a Senior LiveOps Product Manager - Sunshine Island to join its team.

About the Role

This role involves taking responsibility for running effective LiveOps for Sunshine Island, scheduling offers and events to maximize player engagement and drive monetization. You will work closely with community management and customer service teams to ensure smooth player experience and leverage those channels for effective communication with our player base.

As a key member of the team, you will create performance reporting that includes analysis, dashboards, as well as impact of events and takeaway learnings. Along with requesting meaningful dashboards for effective analysis, managing and setting up offers and events, as well as product improvements, is also part of the role.

You will conduct A/B tests and other experiments to evaluate the impact of gameplay changes on player behavior and monetization. Analyzing key metrics and user data to make informed decisions and prioritize initiatives that drive growth and player satisfaction is essential.

In this role, you will champion a customer-centric approach by understanding player behavior and preferences, translating insights into actionable strategies. You will have the opportunity to work in a highly motivated and qualified team to bring new and awesome content to our players.

Your Background

To be successful in this role, you will require several years of professional experience in the (mobile) games industry or working on at least 1 shipped title. A completed university degree in game design, business administration, or a related field is also required.

You should have a deep understanding of LiveOps game dynamics, including monetization strategies, in-game economies, and community feedback. As a detail-oriented team player, you should be passionate about seeking new ways to enhance performance. Excellent written and oral communication skills in English are essential.

What We Offer

We offer a competitive salary, estimated to be around €80,000 per year, depending on your level of experience. Our full-time employees enjoy flexible working hours, annual leave, and a comprehensive benefits package.

You will have the opportunity to work in a multicultural environment with multidisciplinary and experienced colleagues from the entire product lifecycle. Our flat hierarchies and state-of-the-art technologies enable continuous development and learning opportunities.

We value a strong work-life balance and encourage our employees to maintain a healthy lifestyle. Regular studio events, snacks, and drinks available at the office contribute to a positive and collaborative work environment.