
Operations Director
4 days ago
Job Title: Office Operations Manager
">Are you a seasoned operations expert looking to lead a team and drive efficiency in an office-based environment? Do you have experience in managing multiple departments, ensuring smooth workflows, and implementing process improvements?
">We are seeking a skilled Office Operations Manager to join our team. As a key member of our corporate operations team, you will be responsible for overseeing day-to-day operations, supervising administrative processes, and maintaining close coordination between field operations and office support teams.
">Key Responsibilities:
">- ">
- Oversee day-to-day operations within the corporate office, ensuring proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.">
- Supervise administrative processes, including documentation, asset management, office supplies, and team logistics.">
- Align work between various verticals to ensure smooth workflows, track cross-functional tasks, identify roadblocks, and ensure timely resolution.">
- Develop and implement standard operating procedures (SOPs) for all office functions, ensuring document control, filing systems, and reporting formats are standardized and followed.">
- Monitor internal KPIs related to operations, productivity, and project delivery support, review daily, weekly, and monthly reports from all departments, and prepare consolidated dashboards and updates for senior management.">
- Allocate and monitor tasks to department heads or coordinators, follow up on deadlines, pending work, and escalated issues, and ensure that team members are adequately supported and resourced.">
- Ensure adherence to company policies, rules, and internal guidelines, maintain discipline, attendance, and punctuality within the office, and work closely with HR for employee engagement, conflict resolution, and training needs.">
- Act as the central point of communication between departments and top management, handle operational escalations, and ensure timely resolution, conduct regular coordination meetings with department heads.">
Qualifications & Requirements:
">Bachelor's or Master's Degree in Business Administration, Operations, or related field
">8–12 years in office operations, administration, or general management
">Strong multitasking, coordination, decision-making, and organizational skills
">Technical Knowledge: Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination
">Software Skills: MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.)
">Language: Proficient in English
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