Senior Document Review and Account Manager

Document Review and Account Management Opportunity

We are seeking an experienced professional to join our team as a Document Review and Account Manager. In this role, you will be responsible for reviewing and ensuring the accuracy of documents, as well as managing accounts and customer data.

Job Description:

We are looking for a skilled individual who can perform document review and account management tasks with ease. Your primary responsibilities will include:

• Reviewing and verifying documents to ensure they meet quality standards and regulatory requirements
• Managing customer accounts and data, including processing purchase transactions and redemptions
• Verifying and validating transactions to ensure accuracy and compliance

Required Skills and Qualifications:

To be successful in this role, you will need to have the following skills and qualifications:

• 1-4 years of experience in document review and account management
• Strong attention to detail and ability to work accurately under pressure
• Excellent communication and interpersonal skills

Benefits:

This is a fantastic opportunity to work in a dynamic and fast-paced environment. You will have the chance to develop your skills and knowledge, as well as contribute to the success of our team.

Others:

Please note that this is a full-time position, and you will be required to work rotational shifts, including night shifts. You will also be expected to carry out additional duties as required.

Please find below the job specification for your reference:

Key Responsibilities:

1. Document Review: Ensure that all incoming and outgoing documents meet CLIENT established quality standards, regulatory compliance, and internal processes for following in-scope activities: a) Document Review: Ensure that documents (contracts, agreements, reports, etc.) are accurate, complete, and comply with relevant CLIENT standards and legal requirements. b) Quality Control: Assess documents for completeness, consistency, clarity, and correctness, identifying discrepancies, errors, and missing information. c) Compliance Assurance: Verify that documents adhere to procedural and regulatory requirements and industry standards. Escalate any non-compliance issues to CLIENT 2. Account Maintenance: Manage the ongoing maintenance of shareholder accounts, ensuring that all account details are accurate and up-to-date for the following in-scope activities: a) Account Updates: Perform regular updates and changes to customer accounts, including personal information, contact details, account preferences, and service selections. b) Error Resolution: Identify and resolve discrepancies or issues in account data, ensuring that all information is entered accurately in to the account management systems and aligned with internal records. c) Compliance Monitoring: Ensure that all account maintenance activities comply with regulatory requirements such as KYC (Know Your Customer), AML (Anti-Money Laundering), and other relevant standards. d) Issue Escalation: Escalate any requests not in good order or requiring clarification and/or further documentation to Client for resolution 3. Purchase Transaction Processing: Accurately process purchase transactions, ensuring that all purchase requests and related documentation are handled in compliance with Client internal policies and agreements for following in-scope activities: a) Transaction Processing: Accurately process purchase transactions including purchase requests in the Client recordkeeping system. b) Verification & Validation: Ensure all purchase transactions are validated for correctness, including checking for discrepancies in trade date, dollar amount, pricing, and share quantities. c) Documentation Review: Review and maintain supporting documentation for purchase transactions, ensuring all records are complete, accurate and compliant with Client policies and audit requirements. d) Issue Escalation: Escalate any requests not in good order or requiring clarification and/or further documentation to Client for resolution 4. Redemption Transaction Processing: Process redemption transactions related to financial products or services, ensuring that all redemptions are executed accurately, efficiently, and in compliance with Client internal policies and agreements and regulatory standards for following in-scope activities: a) Redemption Processing: Accurately process redemption requests for financial products (e.g., mutual funds, closed-end funds, or other investment vehicles), ensuring timely and correct execution according to Client policies. b) Verification and Validation: Review redemption requests for completeness, ensuring all required documentation, forms, and information are provided and compliant with Client internal policies and regulatory requirements. c) Account Reconciliation: Verify redemption transactions by cross-checking with customer accounts, transaction histories, and redemption terms to ensure accurate processing. d) Issue Escalation: Escalate any requests not in good order or requiring clarification and/or further documentation to Client for resolution e) Documentation Management: Maintain complete and accurate records of redemption transactions, ensuring proper documentation is kept for audit, compliance, and reporting purposes

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