Digital Commerce Specialist

1 day ago

Ajmer, Rajasthan, India beBeeEcommerce Full time ₹ 9,00,000 - ₹ 12,00,000
Commerce Operations Manager

As a Commerce Operations Manager, you will play a pivotal role in driving business growth through the development and implementation of digital strategies for our e-commerce platform.

This is an exciting opportunity to work with a talented team to develop and execute a comprehensive e-commerce strategy that drives revenue and customer engagement.

Key Responsibilities:
  • Digital Strategy Development
    • Develop and implement a digital marketing strategy that drives sales and revenue.
    • Manage online sales channels (website, marketplaces) to ensure seamless customer experience.
    • Conduct market research to identify growth opportunities and stay ahead of competitors.
  • Product Content Management
    • Ensure product information, descriptions, and pricing are accurate, up-to-date, and appealing to customers.
    • Monitor and optimize product listings to improve conversion rates.
  • Performance Monitoring
    • Track website traffic, sales, conversion rates, and other key metrics to identify areas for improvement.
    • Analyze data to inform optimization efforts and drive business growth.
  • Customer Support
    • Manage customer inquiries and resolve issues in a timely and professional manner.
    • Provide exceptional customer service to ensure a positive online shopping experience.
  • Inventory Management
    • Oversee stock levels to ensure products are available for purchase.
    • Coordinate with suppliers to manage inventory and minimize stockouts.
  • Order Fulfillment
    • Manage order processing to ensure timely and accurate shipping and delivery.
    • Coordinate with logistics teams to ensure seamless fulfillment.
  • Collaboration and Innovation
    • Work with cross-functional teams to ensure seamless integration of e-commerce initiatives.
    • Facilitate communication and collaboration across teams to drive business growth.
  • Staying Ahead of Trends
    • Stay abreast of the latest e-commerce trends, technologies, and best practices.
    • Apply knowledge to inform strategy and drive innovation within the organization.

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