Application Operations Expert

6 days ago

Bengaluru, Karnataka, India beBeeAnalytical Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Application Operations Expert

The ideal candidate will have a strong background in Analytics, with 5 years of experience in application support. They will be responsible for providing high-level technical assistance to end-users, resolving complex issues and escalations, conducting thorough analysis and troubleshooting to identify root causes of problems, collaborating with cross-functional teams to implement effective solutions and improve processes, documenting best practices and standard operating procedures, and participating in testing and quality assurance activities.

Key Responsibilities:
  • Provide advanced technical support to end-users, resolving critical issues and escalations.
  • Conduct in-depth analysis and troubleshooting to identify root causes of problems.
  • Collaborate with cross-functional teams to design and implement effective solutions and process improvements.
  • Document best practices and standard operating procedures.
  • Participate in testing and quality assurance activities.
Requirements:
  • 5 years of experience in application support, with a focus on analytics.
  • Strong analytical and problem-solving skills.
  • Knowledge of SQL and other database technologies.
  • Excellent communication and interpersonal abilities.
  • Ability to work well under pressure and prioritize tasks effectively.

This role offers a competitive compensation package and opportunities for professional growth and development in a dynamic and inclusive environment.

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