
Program Director Position
2 days ago
We are seeking a skilled professional to deliver exceptional programs that meet and exceed client expectations.
- Job Description:
- The primary point of contact for participants and faculty, you will manage the end-to-end delivery of programs, ensuring an exceptional participant experience and alignment with client expectations.
- Key Responsibilities:
- Manage program planning & coordination, liaising with faculty, clients, and internal teams to finalise program schedules, session formats, and logistics.
- Prepare and circulate program materials, agendas, and communications.
- On-Ground Program Delivery:
- Host and manage sessions, ensuring smooth flow of events and adherence to timelines.
- Coordinate venue arrangements, catering, AV setup, and other event essentials.
- Stakeholder Engagement:
- Build rapport with participants, faculty, and client representatives to ensure satisfaction.
- Capture feedback and relay insights to improve future programs.
- Operational Excellence:
- Maintain accurate program documentation, attendance records, and post-program reports.
- Ensure compliance with quality standards and brand guidelines.
- Qualifications & Skills:
- Bachelor's degree in any discipline.
- 25 years of experience in program/event management, hospitality, client servicing, or related fields.
- Exceptional verbal and written communication skills.
- Strong organisational and time-management abilities.
- Professional presence with the ability to engage senior executives and diverse participant groups.
- Proficiency in MS Office Suite; familiarity with virtual event platforms is a plus.
- Required Skills:
- Customer Facing Skills
- Communication Skills
- Fluency in English
- Desirable Skills:
- EdTech Experience
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