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Business Process Specialist

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Job Overview

We are seeking a detail-driven and analytical professional to support the development, execution, and optimization of business processes and initiatives across our network.

This role will collaborate closely with cross-functional teams (Sales, Training, Operations, Marketing, IT, Finance) to gather data, analyze trends, document processes, and ensure smooth rollouts of strategic projects.

  • Main Responsibilities:
  • Assist in mapping and documenting business processes across departments.
  • Support data collection, analysis, and reporting for management dashboards (Power BI, Excel, CRM tools).
  • Evaluate and test new technology platforms (CRM, automation tools, vendor portals, etc.) and prepare business cases.
  • Track progress of ongoing projects and backlogs, ensuring timely updates and follow-ups with stakeholders.
  • Prepare presentations, reports, and SOPs for management and club-level communication.
  • Coordinate with club teams during rollouts of new systems, incentives, or policies.
  • Provide day-to-day analytical and operational support to the Business Architect.
  • Key Skills & Competencies:
  • Strong analytical & problem-solving ability.
  • Proficiency in Excel/Google Sheets; familiarity with Power BI, Tableau, or data visualization tools is a plus.
  • Working knowledge of CRM systems, automation tools, or ERP software preferred.
  • Strong written and verbal communication skills.
  • Ability to work independently, manage deadlines, and coordinate with multiple teams.
  • Detail-oriented with a process-driven mindset.

What We Offer:

  • Opportunity to learn directly under the Business Architect and leadership team.
  • Exposure to strategic projects impacting 169+ clubs across India.
  • Hands-on experience in business process design, data analytics, and digital transformation.
  • Career growth path within our fast-growing network.