Strategic Network Leader

4 days ago

Hyderabad Secunderabad Telangana, India beBeeNetwork Full time

Job Title: Senior Manager, Network Operations

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This role is responsible for leading and developing a team of network operations analysts to deliver excellent technical support for critical operations of a globally distributed financial network.

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The Senior Manager will oversee the implementation of effective Incident Management processes to avoid service outages or limit their impact by proactive detection, isolation, and resolution as necessary.

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Key Responsibilities:\

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  • Incident Management: Ensure that Network Operations personnel are implementing effective incident management processes.\
  • Problem Management: Develop solutions for incident management from case study evaluations.\
  • Personnel Management: Career development and performance management of Network Operations staff.\
  • Operational Readiness for New Services: Work closely with internal teams to ensure operational readiness of new infrastructure.\
  • Change Management Planning and Configuration Implementation: Quarterly change quality reviews with Engineering.\
  • Service Requests, Network Maintenance, and Operational Support: Representing Network Operations' strategic initiatives.\
  • Process Improvement: Analyzing Network Operations functions and recommending operational improvements.
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Required Skills and Qualifications:\

For this role, we are looking for candidates with a Bachelor's Degree in Computer Science or related technology discipline, with at least 10 years of professional experience.

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At least 4 years of professional experience in a senior technical or leadership role supporting an enterprise network infrastructure that is globally distributed.

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Strong technical knowledge of networking technologies, hardware, routing, switching, and telecommunication circuits.

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Strong technical knowledge of TCP/IP, Layer 1-3 switching.

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Demonstrated skills and aptitude for training and mentoring others.

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Excellent customer service, written and oral communication skills.

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Weekend and off-hours support is required.

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Financial industry experience is a plus.

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Excellent verbal, writing, and editing skills required to effectively communicate complex information to different levels of internal teams.

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Strong analytical thinking and problem-solving skills.

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Strong team building, mentoring, and coaching skills.

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Ability to work under pressure, and to make calculated decisions accordingly.

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Ability to manage multiple tasks/priorities and ability to act quickly in a fast-paced environment.

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Proficient in network monitoring systems and service management and metrics tools.

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Benefits:\

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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Our team is dedicated to providing exceptional service and support to our customers and partners.

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We are committed to creating a positive and inclusive work environment that values diversity and promotes teamwork.

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How to Apply:\

If you are a motivated and experienced professional looking for a challenging opportunity, please submit your application today.

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We look forward to hearing from you

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