Program Manager I, TRACE

2 weeks ago


Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

Job Summary

At ADCI HYD 16 SEZ - H83, we are seeking a highly skilled Program Manager I, TRACE to join our team. As a key member of our Operations team, you will be responsible for driving process improvement, waste elimination, and program/product/regional engagement.

Key Responsibilities

  • Lead and drive process improvements (short-term wins) as well as process design/redesign (long-term wins) efforts.
  • Own Defect Elimination process of the Operations 10/10 initiative. Continuously identify new areas for defect elimination.
  • Own improvement of manual Decision Quality by collaborating with operations, program, product, and policy.
  • Collaborate with the Tools team to implement Human In The Loop Initiative for TSE.
  • Design and develop new Ops metrics that reflect Ops efficiency and effectiveness.
  • Perform quantitative analysis of key process indicators to identify opportunities for process improvement.
  • Drive process standardization across the operations network for TSE.
  • Develop mechanisms to surface known best practices across the TSE Ops network.
  • Collaborate with and influence the engineering, product management, operations, and executive teams on individual projects, features, and launches to track progress, milestones, issues, and risks.

Basic Qualifications

  • 2+ years of program or project management experience.

Preferred Qualifications

  • Knowledge of Lean principles and DMAIC methodology.
  • Experience in MS Access and SQL.
  • Experience in requirement gathering and ability to write clear and detailed requirement documents.

We are open to hiring candidates to work out of one of the following locations:

  • Hyderabad, TS, IND


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    Job SummaryAt ADCI HYD 16 SEZ - H83, we are seeking a skilled Program Manager I, TRACE to join our team. As a key member of our Trustworthy Shopping Experience (TSE) team, you will play a critical role in ensuring the buying experience on Amazon.com is secure and trustworthy.Key Responsibilities:1. Lead and drive process improvements to enhance seller and...


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    Job SummaryAmazon's Trustworthy Shopping Experience (TSE) team is seeking a highly skilled Program Manager to lead initiatives that will transform operations and enhance seller and buyer experience. As a key member of the team, you will be responsible for driving process improvement, waste elimination, and program/product/regional engagement.Key...


  • Hyderabad, Telangana, India New Relic, Inc. Full time

    Senior Product Manager - Distributed Tracing InnovationsAt New Relic, we're seeking a seasoned Senior Product Manager to lead our Distributed Tracing initiatives. As a key member of our product team, you'll drive vision and strategy for the next generation of Distributed Tracing innovations. Key Responsibilities:Develop and execute a comprehensive product...


  • Hyderabad, Telangana, India New Relic, Inc. Full time

    About the RoleWe are seeking a Senior Product Manager to lead the vision and strategy for Distributed Tracing innovations at New Relic, Inc. As a key member of our team, you will be responsible for driving the next set of innovations around Distributed Tracing, building cutting-edge solutions, and working closely with executive leadership on the Tracing...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Job Title: Workforce Management Program Manager IWe are seeking a highly skilled Workforce Management Program Manager I to join our Amazon Dev Center India - Hyderabad team. As a key member of our workforce management team, you will be responsible for developing and implementing strategies to optimize workforce management processes, ensuring seamless...


  • Hyderabad, Telangana, India New Relic, Inc. Full time

    New Relic Job OpportunitySenior Product Manager - Distributed TracingWe are seeking a seasoned Senior Product Manager to lead our Distributed Tracing product. As a key member of our R&D team, you will drive vision and strategy for the next generation of Distributed Tracing innovations.About the RoleBe the subject matter expert for Distributed Tracing,...


  • Hyderabad, Telangana, India Naresh I Technologies Full time

    Job SummaryWe are seeking a highly motivated and organized Education Coordinator to join our team at Naresh I Technologies. The successful candidate will be responsible for providing exceptional support to prospective applicants and their parents throughout the admission process.Key ResponsibilitiesCounsel prospective applicants and their parents in-person...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Job DescriptionWe are seeking a highly skilled Workforce Management Program Manager I to join our Amazon Account Health Support team. The ideal candidate will have a passion for Workforce Management and a proven track record of delivering results in contact center environments.Key ResponsibilitiesDevelop and implement scheduling strategies that meet service...


  • Hyderabad, Telangana, India Naresh I Technologies Full time

    At Naresh I Technologies, we are seeking a skilled Education Program Coordinator to join our team. The ideal candidate will have a strong background in education and be able to provide exceptional support to our students. Key responsibilities include:Key Responsibilities Counselling prospective applicants and their parents in-person during the admission...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Job SummaryWe are seeking a highly skilled Workforce Management Program Manager I to join our Amazon Account Health Support team. The ideal candidate will have a strong background in workforce management, with experience in scheduling, real-time analytics, and performance metrics.Key ResponsibilitiesDevelop and implement scheduling strategies to achieve...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ - H84 Full time

    We are seeking a highly skilled Workforce Management Program Manager I to join our team at ADCI HYD 13 SEZ - H84. The ideal candidate will possess experience in typical workforce management disciplines: scheduling, RTA, intermediate level reporting skills, and experience optimizing manpower in contact center environments.Key Responsibilities:Develops...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ - H84 Full time

    Job SummaryWe are seeking a highly skilled Workforce Management Program Manager I to join our team at ADCI HYD 13 SEZ - H84. The ideal candidate will possess experience in typical workforce management disciplines, including scheduling, RTA, and intermediate-level reporting skills. They will also have the ability to contribute new innovations within the...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Job SummaryWe are seeking a highly skilled Workforce Management Program Manager I to join our Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical workforce management disciplines, including scheduling, RTA, and intermediate-level reporting skills. They will also have the ability to contribute new...

  • Product Owner

    4 weeks ago


    Hyderabad, Telangana, India Experian Full time

    About the RoleWe are seeking a skilled Product Owner to join our Collections & Tracing domain, driving the development of high-quality solutions that deliver business value.This is a hybrid role requiring occasional travel to our Hyderabad office, offering a unique opportunity to work with a collaborative team using Agile DevSecOps principles.About the...

  • Program Manager I

    4 weeks ago


    Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    Job SummaryAmazon's Trustworthy Shopping Experience (TSE) team is seeking a highly skilled Program Manager to lead initiatives that will transform operations and enhance seller and buyer experience. As a key member of the team, you will be responsible for driving process improvement, waste elimination, and program/product/regional engagement.Key...

  • Software Engineer I

    2 weeks ago


    Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Transforming Patients' Lives through ScienceBristol Myers Squibb is a global biopharmaceutical company that is committed to transforming patients' lives through science. We are seeking a highly skilled Software Engineer I - Content QA Specialist to join our team.Key ResponsibilitiesParticipate in the analysis of new requests, changes/enhancements, and issues...

  • Software Engineer I

    4 weeks ago


    Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Transforming Lives through ScienceBristol Myers Squibb is a global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that improve patients' lives. We are seeking a highly skilled Software Engineer I - Content QA to join our team.About the RoleThe Software Engineer I - Content QA will be responsible for...

  • Product Owner

    4 weeks ago


    Hyderabad, Telangana, India Experian Full time

    About the RoleWe are seeking an experienced Product Owner to join our Collections & Tracing domain, driving the development of quality solutions that deliver business value. As a key member of our product and engineering team, you will work closely with stakeholders to create Epics and break them down into User Stories, leading to incremental value release...


  • Hyderabad, Telangana, India Microsoft Full time

    Job SummaryMicrosoft's Cloud Operations and Innovation (CO+I) team is seeking a highly skilled Datacenter Infrastructure Deployment Lead to join their team. The ideal candidate will have a strong background in engineering, product or technical program management, data analysis, or product development, with a proven ability to lead cross-functional and...


  • Hyderabad, Telangana, India Microsoft Full time

    Job OverviewMicrosoft's Cloud Operations and Innovation (CO+I) team is seeking a customer-obsessed, data-driven, technical Program Manager to drive telemetry-related initiatives in the Datacenter Transformation space. As the Principal Program Manager for Data Center Telemetry, you will be accountable for driving the adoption and deployment of Microsoft's...