Program Manager I, TRACE

3 weeks ago


Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time
Job Summary
At ADCI HYD 16 SEZ - H83, we are seeking a skilled Program Manager I, TRACE to join our team. As a key member of our Trustworthy Shopping Experience (TSE) team, you will play a critical role in ensuring the buying experience on Amazon.com is secure and trustworthy.

Key Responsibilities:
1. Lead and drive process improvements to enhance seller and buyer experience.
2. Own Defect Elimination process of the Operations 10/10 initiative and identify new areas for defect elimination.
3. Collaborate with the Tools team to implement Human In The Loop Initiative for TSE.
4. Design and develop new Ops metrics that reflect Ops efficiency and effectiveness.
5. Perform quantitative analysis of key process indicators to identify opportunities for process improvement.

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS
- 2+ years of program or project management experience

PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document

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