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Director of Operational Excellence

2 weeks ago

Shimoga, Karnataka, India beBeeTransformation Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Business Transformation Director

Drive impactful, AI-powered transformation across global operations.

Key Responsibilities:

  • Strategic Leadership: Lead large-scale transformation programs focusing on cost reduction, process efficiency, and quality improvement.
  • AI-Driven Innovation: Identify and champion use cases for machine learning, generative AI, NLP, predictive analytics, and automation.
  • Process Reengineering: Leverage lean six sigma methodologies to redesign workflows, eliminate waste, and minimize variation.
  • Cross-Functional Program Execution: Partner with business leaders to execute transformation initiatives delivering tangible ROI.

Required Skills & Qualifications:

  • Education & Experience: Bachelor's degree in engineering or computer science. 12+ years of experience in BPO/KPO/Shared Services with ownership of large-scale projects.
  • Six Sigma Black Belt Certification: Mandatory.
  • Technical Expertise: Proficiency in Python, SQL, Power BI, Tableau, and exposure to AI platforms like Azure AI, AWS SageMaker, Google Vertex AI, or OpenAI APIs.

Benefits:

Lead strategic transformation using AI, data science, and six sigma principles. Drive cost-efficiency, process optimization, and innovation while leading cross-functional teams to deliver impactful solutions.