Department Leadership Opportunity

2 weeks ago


Mumbai, Maharashtra, India H&M Group Full time

Company Overview

H&M Group is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. We strive for fashion & quality at the best price in a sustainable way.

Estimated Salary

Rupees 8.5 Lacs - 10 Lacs per annum (approximate), based on location and experience.

Job Description

We are seeking an experienced Department Manager to support our Sales and Profit goals in our store by setting a plan to deliver the Best Customer Experience in the department and overall store. The successful candidate will ensure that they have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership.

This position reports to the Store Manager and has the Sales Advisor as direct reports.

Responsibilities

  • Set clear sales targets and manage inventory effectively to meet customer demand.
  • Lead and motivate a high-performing team to achieve sales and profit goals.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Maintain accurate records and reports, ensuring timely submission to management.

Requirements

  • Inclusive, positive, creative, and willing to learn on the job, passionate for customer service and helping people find their style.
  • A multi-tasker & flexible who enjoys working in a fast-paced environment with an eye for detail.
  • 1-2+ years of transferrable experience welcome.
  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.

Benefits

  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • Opportunities for career advancement within the company.


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