Service Excellence Specialist

2 days ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000
Job Role: Process Associate / Senior Process Associate

Key Responsibilities:

  • Deliver exceptional customer service and support via various communication channels.
  • Handle customer inquiries and resolve issues in a timely and professional manner, ensuring customer satisfaction.
  • Collaborate with cross-functional teams to provide seamless customer experience.

Requirements:

  • A graduate degree or higher with at least 12 months of relevant work experience.
  • Excellent communication skills, including verbal and written communication, and the ability to adapt to different situations.
  • International customer service experience is highly desirable.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.
  • Opportunities for career advancement and skill enhancement.
  • A competitive salary and benefits package that recognizes employee contributions.

Eligibility Criteria:

  • Candidates must be between 18-40 years old.
  • Applicants should not have a Bachelor's or Master's degree.

Interview Process:

  • Original photo ID proof, all education documents, and an updated CV are required during the interview process.
  • Candidates must adhere to the norms provided during the interview process.


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