Optimizing E-Commerce Logistics
8 hours ago
Logistics Optimization Manager
We are looking for a highly skilled Logistics Optimization Manager to lead our end-to-end post-purchase journey. This is an exciting opportunity to work on the forefront of e-commerce logistics, driving efficiency and customer satisfaction.
- Oversee all aspects of seller-side dispatches, ensuring timely packing, order readiness, and minimal post-order out-of-stock situations.
- Develop and maintain strong relationships with 3PL partners, holding them accountable for pickup/delivery service level agreements, cost, and quality.
- Collaborate with Operations and Customer Service to streamline allocation, reduce transit exceptions, damages, and returns.
- Partner with key stakeholders to optimize logistics operations, lower contact rates, and resolve missing information issues.
Requirements:
- 4–7 years of experience in e-commerce logistics, 3PL operations, or supply chain management.
- Proven understanding of seller dispatch operations, 3PL contracts, on-time delivery, return to origin, and cost reduction strategies.
- Proficiency in dashboards, Excel/Sheets; SQL/BI skills are a plus.
- Bias for action, strong vendor management, and structured problem-solving skills.
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