Principal Customer Success Specialist

Job Opportunity: Customer Success SpecialistWe are seeking a highly skilled and dedicated individual to fill the role of Customer Success Specialist.This position is focused on enhancing the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs.The ideal candidate...

**Job Opportunity:** We are seeking a skilled professional to fill the position of Customer Success Advocate. The ideal candidate will possess excellent communication skills, a customer-centric approach, and a strong understanding of sales principles. **Key Responsibilities:Engage with customers to provide exceptional service and support.Identify...

Job DescriptionThis is a six-month contract position with a technology leader.We are seeking a proactive customer retention specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing...

Key Quality Assurance Role for Trading PlatformsAbout this position: We are seeking a highly experienced and skilled Principal Consultant to specialize in QA activities for our Trading Platforms. This role will focus on ensuring the quality, stability, and performance of trading systems.The ideal candidate will have extensive experience in quality assurance...

Customer Service ProfessionalWe are seeking a skilled and experienced professional to provide exceptional customer service, resolve issues efficiently, and ensure a delightful customer experience.Key Responsibilities:Verify customer addresses through confirmation calls, ensuring accuracy and efficiency.Manage customer inquiries across various channels...

Customer Success Operations ExpertJob Overview:We are seeking a technical and functional expert to join our team. As a subject matter expert on Gainsight, you will support our customer success strategy by partnering with global Professional Services and Operations teams.This role is a mix of technical configuration, integration, and business alignment.Key...

This role involves developing comprehensive training programs for sales and customer success teams.Key Responsibilities:Create training content, including videos, manuals, and cheat sheets.Develop a tool to aid in Hose Finder and Hose Assembly Code Finder.Deliver sessions on various topics and develop videos for product clarification and soft skills.Analyze...

We are seeking passionate and dedicated individuals to fill the role of Customer Experience Specialist. This position is ideal for those enthusiastic about communication, problem-solving, and building strong customer relationships.Key responsibilities include assisting customers, resolving queries, and ensuring a seamless experience.To succeed in this...

Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various channels.This is an exciting opportunity for a motivated individual who is passionate about delivering outstanding customer experiences...

Job Role: Candidate Support Intern(Job + PGDM Program)Location: RemoteCompensation: INR 21,000(Gross)PGDM Fee Deduction: INR 6,600Professional Tax: INR 200Net take home: INR 14,200Post PGDM CTC: 3.5LPA+Benefits (Confirmation will be depending on performance & need)Enrollment in the PGDM program is mandatory and non-negotiable. The fee is deducted monthly...