
Leading Operations Professional
22 hours ago
We are seeking a highly skilled and experienced individual to fill the role of Operations Manager. This position requires strong leadership skills and the ability to develop and implement client strategies that meet client/corporate goals and objectives.
Key Responsibilities:
- Lead large groups of people with strategic vision and direction.
- Develop, implement, and manage client relationships to achieve business growth and excellence.
- Operate in a fast-paced US shift environment and be available for flexible working hours.
- Provide effective communication and escalation of client issues to multiple levels of site and operations management.
Requirements:
- Total experience of 10+ years in BPO/BPM background with a proven track record of success.
- Relevant experience of 1+ year as a manager on paper with a strong understanding of business operations.
- Education - Any graduate or 4 years diploma in Business Management/Administration or equivalent combination of education and directly related experience.
About Us:
We offer a dynamic work environment that fosters collaboration, innovation, and continuous learning. Our team is passionate about delivering exceptional results and making a meaningful impact.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
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