Web Application Technical Support Specialist

2 days ago


Alleppey, Kerala, India beBeeSupport Full time US$ 1,00,000 - US$ 1,20,000
Technical Support Engineer

This role involves providing expert technical support for our web-based business application and mobile interface.

  • Key responsibilities include troubleshooting technical issues, communicating with the development team, and assisting QA activities.
  • The ideal candidate will have a strong background in computer science or information technology and experience working with tech support for similar applications.
  • They should also be proficient in Linux, Java, JavaScript, MySQL, AWS, and other relevant technologies.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Bachelor's degree in computer science or information technology.
  • Strong knowledge of browser-based debugging, JSON format, REST APIs, database queries, and logs.
  • Experience with remote desktop applications and help desk software.
  • Proficiency in ticket management tools like Clickup, Jira, Trello, etc.
Benefits

We offer a competitive salary commensurate with experience and skills. In addition, we provide opportunities for professional growth and development in a fast-paced and dynamic environment.

About Us

Our company is a leading provider of innovative solutions in the field of business communication. We are committed to excellence and strive to deliver high-quality products and services to our customers.



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