Key Operations Executive

2 weeks ago


Mumbai, Maharashtra, India Riverforest Connections Private Limited Full time

**Job Summary**

We are seeking a skilled Key Operations Executive to join our team at Riverforest Connections Private Limited. The successful candidate will be responsible for performing daily operations and ensuring the smooth functioning of activities within defined timelines.

Main Responsibilities:

  • Maintain accurate MIS reports for daily updates to HODs.
  • Prepare and maintain various reports and MIS.
  • Follow up on shortage notifications with branches and business partners, escalating issues above ₹5 lakhs.
  • Compile EMF funding summaries for Cluster Heads and Branches.
  • Track branch operations performance through Excel files and follow up with timely reminders.
  • Consolidate data on all branches and business partners in an Excel file and share with relevant departments.
  • Coordinate with ISTF for Seclore ID creation for new business partners.
  • Respond to branch and business partner queries on mail-related matters.
  • Deliver MIS reports to superiors as per agreed timelines.
  • Handle regulator inquiries within defined timelines.
  • Guide team members to achieve operational objectives.

Requirements and Competencies:

  • Process Improvement: Identify, analyze, and enhance operational processes for increased efficiency and effectiveness.
  • Risk Management: Mitigate operational risks to minimize disruptions and ensure business continuity.
  • Communication Skills: Effectively communicate with team members, other departments, and external stakeholders.
  • Adaptability: Respond flexibly to evolving business needs and external factors.
  • Problem-Solving: Analyze complex situations and develop effective solutions.
  • Team Collaboration: Collaborate with cross-functional teams to achieve common goals.
  • Customer Focus: Understand and prioritize internal and external customer needs.
  • Coordination with various departments to resolve business partner and branch queries.

Candidate Profile:

We seek a highly motivated and experienced Key Operations Executive with a strong background in process improvement, risk management, and MIS maintenance. The ideal candidate should have 13 years of experience in Airoli, with expertise in operation process improvement, risk management, and MIS.



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