Process Improvement Specialist

1 week ago


Pune, Maharashtra, India ResoPro Training Services Full time

Job Summary

We are seeking a skilled Quality Assurance and Compliance Officer to join our team at ResoPro Training Services.

Key Responsibilities

  • Conducting calls and transaction-based audits to assess process adherence and customer experience.
  • Preparing audit summaries and findings reports.
  • Identifying process gaps and suggesting improvements.

Requirements

  • Minimum 6 months of experience.
  • Any graduate degree.
  • Domain knowledge of quality in customer-facing processes.


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