Process Improvement Specialist
1 week ago
Job Summary
We are seeking a skilled Quality Assurance and Compliance Officer to join our team at ResoPro Training Services.
Key Responsibilities
- Conducting calls and transaction-based audits to assess process adherence and customer experience.
- Preparing audit summaries and findings reports.
- Identifying process gaps and suggesting improvements.
Requirements
- Minimum 6 months of experience.
- Any graduate degree.
- Domain knowledge of quality in customer-facing processes.
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