Java Application Support Specialist

4 days ago


Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 28,00,000

This role is ideal for proactive problem-solvers with a solid foundation in Java, SQL, and Linux/Unix environments.

Key Responsibilities
  • Provide first-level technical support for business-critical Java applications.
  • Monitor application health and performance using dashboards and alerts.
  • Perform basic troubleshooting of issues and escalate to L2/L3 as needed.
  • Analyze logs and errors to perform root cause analysis for recurring issues.
  • Work on incident and service request tickets within defined SLAs.
  • Coordinate with cross-functional teams for issue resolution.
  • Maintain documentation for incidents, resolutions, and standard procedures.
  • Participate in shift rotations and be available for on-call weekend support.
Must-Have Skills
  • Relevant application support experience.
  • Hands-on experience with Java-based applications, including basic debugging and log analysis.
  • Good knowledge of SQL for querying and data validation.
  • Familiarity with Linux/Unix commands and basic scripting.
  • Excellent communication and customer service skills.
  • Strong analytical and problem-solving abilities.
Good to Have
  • Exposure to ITIL practices (incident, problem, and change management).
  • Experience with ticketing tools such as ServiceNow or JIRA.
  • Familiarity with application monitoring tools like Grafana, Splunk, or AppDynamics.


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