Chief Retail Operations Manager

2 weeks ago


Mumbai, Maharashtra, India beBeeRetail Full time ₹ 90,00,000 - ₹ 1,20,00,000

Key Role: Retail Store Manager

Job Summary:

We are seeking a dynamic and experienced Retail Store Manager to drive sales growth, lead a high-performing team, and deliver exceptional customer experiences in our premium jewelry retail stores.

Key Responsibilities:
  • Sales Development: Drive sales through engagement of customers, cross-selling, upselling, and sharing product knowledge.
  • Customer Service: Act as a personal jeweler stylist to the customers and provide recommendations accordingly.
  • Team Leadership: Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
  • Operational Excellence: Review space productivity data and take action to maximize productivity and sales performance.
  • Candidate Development: Provide in-store coaching to staff, working alongside them to demonstrate best practices in customer service and product knowledge.
Requirements:
  • Experience: 2–3 years of experience in premium fashion/jewelry retail.
  • Leadership: Experience managing a team and driving store-level KPIs.
  • Possessions: Passion for styling, jewelry, and customer delight.
  • Skills: Strong communication, leadership, and problem-solving skills.

If you have the passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.



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