
Housekeeping Team Lead
1 day ago
Job Summary
We are seeking a seasoned Operations Manager to lead our housekeeping team and drive operational excellence.
This is a challenging role that requires attention to detail, strong organizational skills, and close coordination with other departments.
- Define and implement cleanliness, maintenance, and amenity standards across guest rooms and public areas.
- Develop and manage SOPs in collaboration with the Corporate Housekeeper.
- Create structured checklists for daily, weekly, and monthly audits to ensure quality control.
- Prepare and execute departmental budgets effectively.
About You
We are looking for a candidate with a degree from a hospitality or equivalent institute and at least 10 years of experience in housekeeping, preferably with leadership exposure in the hospitality industry.
You should be able to facilitate continuous on-the-job training in hygiene, grooming, and housekeeping techniques.
Additionally, you will conduct regular audits to assess team performance and identify areas for improvement.
As an ideal candidate, you will have excellent people management skills, including guiding and motivating the team to deliver high service standards.
You will also promote a culture of internal customer care, collaboration, and professionalism within the team.
What We Offer
We provide a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.
In this role, you will be responsible for managing inventory, asset control, and adherence to departmental budget limits.
You will monitor consumption patterns to minimize wastage and ensure cost discipline.
Furthermore, you will review and approve procurement samples to meet quality and operational standards.
Your Responsibilities
As Operations Manager, your key responsibilities will include:
- Promoting a positive, hands-on leadership style that inspires the team.
- Ensuring department KPIs and goals are met in alignment with management directives.
- Modifying and improving housekeeping systems and procedures to drive service efficiency.
About Us
We are a leading hospitality organization dedicated to delivering exceptional guest experiences.
We strive to create a work environment that values diversity, inclusivity, and respect for all employees.
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