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ITSM Developer

2 weeks ago

Pune, Maharashtra, India Emergys labs Full time

**About Emergys Labs:**

We are a leading organization that specializes in providing cutting-edge IT solutions to our clients. Our team is passionate about delivering high-quality products using the latest technologies.

**Job Description:**

  • We are seeking an experienced ITSM Developer to join our team. The ideal candidate will have 4-9 years of experience in product development and implementation using BMC Remedy ARS/BMC Helix as a development platform.
  • The successful candidate will possess proficiency in ARS Development, including forms, objects, active links, filters, escalation, active link guides, filter guides, menus, web services, and applications.
  • Experience with Remedy Integrations using the latest version of Remedy APIs, ARS workflow, and integrations with SRM, Incident, Change, Work Order, and CMDB Module is highly desirable.

**Required Skills and Qualifications:

  • Strong knowledge of functional and design aspects of the BMC Remedy ITSM Suite.
  • Experience in developing enterprise software products in a fast-paced, distributed, and agile development environment.
  • Familiarity with Asset Management, Smart IT, and Helix Dashboard.
  • Experience in developing/accessing Web Services, including good knowledge of REST protocols and web development using JavaScript/JSON.
  • Experience with SRM, BWF, DWP, and DWP Catalog.
  • IS Application Development Experience.
  • Product Upgrades Experience.
  • Ability to handle SaaS space challenges, including deployment and monitoring.
  • Excellent communication skills and ability to manage a team.