BMC Helix ITSM Developer

2 weeks ago


Pune, Maharashtra, India MAHLE Full time
Job Description

Work Experience Requirements

BMC Helix ITSM Developer Experience 4 9 years

- Configure the Foundation data and setup the above ITSM modules.
- Configure the Approval Processes
- Configure the Service Level Agreements
- Configure the Service Requests using the native SRM or the Digital Workplace Catalog advanced.
- Perform Quarterly Product Assessment Analysis & provide recommendations to enhance the performance of
- the application.
- Creating Reports, Dashboards and broadcasting the reports
- Support the issues related to the existing integrations.
- Creating the knowledge articles
- Applying the patches and Hotfixes for the applications
- Creating the reconciliation jobs, custom datasets, attributes, classes in CMDB.
- Maintaining the health check of CMDB
- Configuring notifications using html
- Analyzing if any automations can be done to automate certain processes.
- Minor customizations as per business requirements
- Periodic check of logs to identify the issues.

Supporting The Issues Related To The Below Applications

Digital Workplace, Smart IT, Digital Workplace Catalog, Helix Dashboard, Remedy Single Sign, Mid-tier.

Support Issues related to the BMC Remedy ITSM modules listed below:

Incident Management, Work Order Management, Service Request Management, Problem Management, Change Management, Release Management, Asset Management, Configuration Database Management, Service Level Management, Knowledge Management, Contract Management.

Education

Education Requirement:

Bachelor of Engineering (Any stream).

Candidate with high level of confidence to work with MAHLE Counterparts across globe. Well versed in written & verbal communication

  • Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    About the Role: We are seeking a highly skilled Tech Lead to lead our team in implementing, configuring and troubleshooting BMC Helix / Remedy platforms. As a key member of our team, you will be responsible for leading the implementation of various BMC Helix ITSM modules, including Incident Management, Problem Management, Change Management, Asset Management...


  • Pune, Maharashtra, India Stellar Global Solutions Full time

    Job DescriptionJob Posting: IT Tech Lead BMC Helix ITSM Developer (Certified)Location: Pune, IndiaJob Type: Full-timeExperience Level: Senior (5+ years)Industry: IT Services & ConsultingJob OverviewWe are seeking an experienced IT Tech Lead with BMC Helix ITSM Developer Certification to join our dynamic IT team. The ideal candidate will be responsible for...


  • Pune, Maharashtra, India Stellar Global Solutions Full time

    Job Posting: IT Tech Lead – BMC Helix ITSM Developer (Certified) Location: Pune, India Job Type: Full-time Experience Level: Senior (5+ years) Industry: IT Services & Consulting Job Overview We are seeking an experienced IT Tech Lead with BMC Helix ITSM Developer Certification to join our dynamic IT team. The ideal candidate will be responsible...


  • Pune, Maharashtra, India Stellar Global Solutions Full time

    Job OverviewWe are seeking an experienced IT Tech Lead with expertise in BMC Helix ITSM platform to lead the development and customization of solutions.Lead the development and customization of BMC Helix ITSM solutions to meet business needs.Design and implement workflows, forms, and automation scripts within the BMC Helix ITSM platform.Integrate BMC Helix...


  • Pune, Maharashtra, India Stellar Global Solutions Full time

    Required Skills & QualificationsTo excel in this role, you should possess the following skills and qualifications:BMC Helix ITSM Developer Certification (Mandatory).5+ years of experience with BMC Helix ITSM (formerly Remedy ITSM).Strong knowledge of ITIL framework and ITSM best practices.Proficiency in BMC Developer Studio, AR System, Active Links, Filters,...


  • Pune, Maharashtra, India Stellar Global Solutions Full time

    Company OverviewWe are a leading IT consulting firm dedicated to delivering innovative solutions that transform the way businesses operate. Our team is passionate about staying ahead of the curve in IT Service Management (ITSM) and leveraging cutting-edge technologies to drive efficiency, scalability, and agility.About the RoleWe are seeking an experienced...


  • Pune, Maharashtra, India Stellar Global Solutions Full time

    About UsWe are a global company that provides cutting-edge IT solutions to our clients. We are looking for an experienced IT Tech Lead to join our team.Job DescriptionThe ideal candidate will be responsible for designing, developing, and optimizing solutions on the BMC Helix ITSM platform. This role requires expertise in ITSM processes, customization of...


  • Pune, Maharashtra, India Emergys labs Full time

    Emergys Labs: A Leader in IT Service ManagementWe are a technology-driven company that specializes in providing innovative solutions for the IT service management space. Our team of experts has a proven track record of delivering high-quality products that meet our clients' evolving needs.Join Our Team as a Senior BMC Remedy/Helix DeveloperWe are seeking a...

  • Technical Lead

    5 days ago


    Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    Job DescriptionFolkServ Innovations Pvt. Ltd. is a leading provider of innovative technology solutions. We are seeking an experienced Senior Developer to join our team as a BMC Helix ITSM (SaaS / On-Prem) Developer.ResponsibilitiesImplement BMC Helix ITSM solutions, BMC Helix Business Workflows, and customizing Helix ITSM modules and integrations.Configure...


  • Pune, Maharashtra, India Emergys labs Full time

    Company OverviewEmergys labs is a leading provider of innovative solutions for the IT service management space. We strive to deliver high-quality products that meet our clients' evolving needs.Job DescriptionWe are seeking an experienced BMC Remedy/Helix Developer to join our team. The ideal candidate will have a proven track record of delivering complex...


  • Pune, Maharashtra, India Wipro Full time

    Role: BMC Helix Operation Management - SMEExperience: 7-10 YearsLocation: PAN IndiaJob Description:8+ years hands on experience in Implementing / Administering and configuringBHOM .Should have good communication and customer interaction skills.Should have extensive expertise in Implementation\High Level and Low-Level Design Documentation of BHOM.Install and...


  • Pune, Maharashtra, India Stellar Global Solutions Full time

    Job OverviewWe are seeking an experienced IT Tech Lead with BMC Helix ITSM Developer Certification to join our dynamic team. As a key member of our IT department, you will be responsible for designing, developing, and optimizing solutions on the BMC Helix ITSM platform. This role requires expertise in ITSM processes, customization of Helix ITSM workflows,...


  • Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    About the Job: FolkServ Innovations Pvt. Ltd. is seeking a skilled Tech Lead to join our team in implementing and configuring BMC Helix / Remedy platforms. The ideal candidate will have a deep understanding of BMC Helix ITSM and experience in leading teams in implementing IT service management solutions.Responsibilities:Implement and configure BMC Helix ITSM...

  • Senior Developer

    6 days ago


    Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    About the job : - Full time role with the client. Job Summary : BMC Helix ITSM (SaaS / On-Prem) Developer with 3-5 years of hands-on experience in implementing BMC Helix ITSM (SaaS / On-Prem) solutions, BMC Helix Business Workflows as well as customizing Helix ITSM modules and integrations. Key Responsibilities : - Configuration of foundation data and setup...

  • Senior Developer

    4 weeks ago


    Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    About the job :- Full time role with the client.Job Summary : BMC Helix ITSM (SaaS / On-Prem) Developer with 3-5 years of hands-on experience in implementing BMC Helix ITSM (SaaS / On-Prem) solutions, BMC Helix Business Workflows as well as customizing Helix ITSM modules and integrations.Key Responsibilities :- Configuration of foundation data and setup of...

  • Software Engineer

    6 days ago


    Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    About UsFolkServ Innovations Pvt. Ltd. is a leading provider of innovative technology solutions.Job SummaryWe are seeking an experienced Senior Developer to join our team as a BMC Helix ITSM (SaaS / On-Prem) Developer. The successful candidate will have hands-on experience in implementing BMC Helix ITSM solutions, BMC Helix Business Workflows, and...


  • Pune, Maharashtra, India MAHLE Full time

    At MAHLE, we are seeking a highly skilled ITSM Software Developer to join our team. This role is responsible for the configuration and setup of various ITSM modules, including approval processes, service level agreements, and service requests.The ideal candidate will have experience with BMC Helix ITSM and possess strong technical skills in software...

  • Tech Lead

    6 days ago


    Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    About the job : Full time role with the client. Job Summary : Helix ITSM Consultant with a deep understanding of BMC Helix / Remedy platforms and 5 years of hands-on experience in implementing, configuring and troubleshooting BMC Helix ITSM modules, BMC Helix Business Workflows. Key Responsibilities : - Lead the implementation of BMC Helix ITSM modules such...

  • Tech Lead

    4 weeks ago


    Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    About the job :Full time role with the client.Job Summary : Helix ITSM Consultant with a deep understanding of BMC Helix / Remedy platforms and 5+ years of hands-on experience in implementing, configuring and troubleshooting BMC Helix ITSM modules, BMC Helix Business Workflows.Key Responsibilities :- Lead the implementation of BMC Helix ITSM modules such as...


  • Pune, Maharashtra, India FolkServ Innovations Pvt. Ltd. Full time

    Job Description: We are looking for an experienced IT Service Management Specialist to lead our team in implementing, configuring and troubleshooting BMC Helix / Remedy platforms. The successful candidate will have a strong understanding of ITIL frameworks and experience in working with integrations using APIs, webservices and third party tools.Key...