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ITSM Implementation Expert

2 weeks ago

Pune, Maharashtra, India Tata Consultancy Services Full time
About the Role:

This is an exciting opportunity to work as a ServiceNow Developer at Tata Consultancy Services. As a key contributor to our team, you will play a critical role in designing, developing, and deploying large-scale ServiceNow implementations. Your expertise in ServiceNow ITSM modules, including Incident Management, Problem Management, Change Management, and Request Management, will enable you to identify business requirements and recommend solutions that meet client needs.

You will collaborate with process and business leaders to develop technical solutions in ServiceNow, utilizing your knowledge of ServiceNow solutions, ITIL & ITSM processes, and customization techniques. Your experience in ServiceNow version upgrades during end-of-life periods will be valuable in maintaining our platform's stability and performance.

We are seeking an individual with 7+ years of experience in administration/implementation/configuration of ServiceNow ITSM, CSM, ITOM & ITBM solution in medium to large organizations. If you have a passion for ServiceNow and a strong understanding of its capabilities, we invite you to apply.