
High-Performance Cloud Infrastructure Specialist
6 days ago
Job Title: Cloud Operations Engineer
Overview:
We are seeking a highly skilled cloud operations engineer to join our team. As a key member of our cloud operations team, you will be responsible for designing, implementing and maintaining our SaaS operations infrastructure.
Key Responsibilities:
- Develop and execute procedures, automation scripts, and infrastructure implementations to support SaaS Operations
- Provide technical expertise and leadership to SaaS Operations Production Operations teams
- Help implement the Cloud Operations team's goals and deliverables as determined by Sycamore Leadership
- Ensure smooth operations of Sycamore SaaS products
- Take complete ownership of customer implementations including SLA and SLO
- Automate, enhance, and maintain critical processes in Cloud Operations
- Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting
- Contribute to process improvements and technical improvements that lead to increased stability and reliability
- Support continuous improvements in SaaS Operations
- Work with cross-functional departments Sales, Professional Service, Customer Support, Engineering, and QA
Requirements:
- 15+ years of experience in DevOps or related field
- Strong Linux knowledge and troubleshooting skills
- Scripting using Bash, Python, PowerShell etc.
- Kubernetes, helm Charts; Terraform, Ansible
- Windows Terminal Services, AD, LDAP
- Change, Problem & Incident Management; Implementation awareness of Vulnerability/Penetration Testing, Security
- Tools and frameworks used for monitoring, performance management, logging CI/CD pipeline; SRE - Including Datadog
- Hands-on experience in cloud technology AWS, Azure - AWS preferred
- Strong networking skills
Desirable Skills:
- RHEL, Kubernetes, AWS certifications
What We Offer:
- Opportunity to work with talented DevOps and Cloud operations engineers and architects
- Chance to develop and improve procedures, automation scripts, and infrastructure implementations
- Collaborative and dynamic work environment
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