Technical Service Specialist
3 days ago
Key areas of focus include:
- Delivering expert service support for products
- Responding to equipment failures in a timely manner
- Maintaining high levels of customer satisfaction and managing expectations effectively
- Preparing regular reports on service performance
- Optimizing operational efficiency and reducing repair times
- Determining when to escalate customer concerns or issues
- Creating and updating service documentation
- Conducting troubleshooting, commissioning and certification of units
- Building strong relationships with customers and providing hands-on training
The ideal candidate will possess:
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility and adaptability in a fast-paced environment
- High level of technical knowledge and expertise
We offer a competitive compensation package and opportunities for professional growth and development.
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