Site Reliability Engineer II

You will own and manage the entire lifecycle of services from availability, latency, to performance and efficiency. You'll lead high-impact projects, mentor engineers, and eliminate toil at scale. Reports to the Director of SRE.

• Define customer-centric SLIs/SLOs for Tier-0/Tier-1 services. Publish, review quarterly, and align teams to them.
• Error budgeting (policy & tooling): Define an error-budget policy with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds. Gate changes by budget status (freeze/relax rules) wired into CI/CD.
• Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.
• Drive roadmap tradeoffs when budgets are at risk; land reliability epics.
• Incidents without drama: Lead SEV1/SEV2, own comms, run blameless postmortems, and make corrective actions stick.
• Engineer reliability in: Multi-AZ/region patterns (active-active/DR), PDBs/Pod Topology Spread, HPA/VPA/KEDA, resilient rollout/rollback.
• Azure Kubernetes Service (AKS) at scale: Harden clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.
• Observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
• IaC & policy: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes.
• CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.
• Capacity & performance: Load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs.
• Disaster recovery you can trust: Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.
• Secure by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
• Reduce toil: Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.
• Customer escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.
• Document to scale: Architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.
• (If applicable) Streaming/ETL reliability: Apply SRE practices (SLOs, backpressure, idempotency, replay) to NiFi/Flink/Kafka/Redpanda data flows.

Bachelor's in CS/Engineering or equivalent experience required.

• 12+ years in production ops/platform/SRE, including 5+ years on Azure.
• PostgreSQL expertise including HA/DR, logical/physical replication, performance tuning, autovacuum strategy, partitioning, backup/restore testing, and connection pooling.
• Azure core technologies like AKS, Front Door/App Gateway, API Management, VNets/NSGs/Private Link, Storage, Key Vault, Redis, Service Bus/Event Hubs.
• Observability tools like Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry.
• IaC/automation skills with Terraform, Bicep, PowerShell, Python, and GitOps.
• Proven incident leadership at scale, blameless postmortems, and SLO/error-budget governance with change gating.
• Mentorship and crisp written/verbal communication.

As a Senior Site Reliability Engineer, you'll have opportunities for professional growth and development. Our company fosters a culture of collaboration, innovation, and continuous learning.

• Cross-functional teams with experts in various fields.
• Regular training and upskilling programs.
• Opportunities for career advancement.

We value diversity, equity, and inclusion in our workplace. If you're passionate about technology, reliability, and teamwork, we encourage you to apply.

• Diverse and inclusive work environment.
• Flexible working arrangements.
• Paid time off and holidays.