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Key Account Manager Position Overview
Job Summary:We are seeking a highly skilled and client-focused Key Account Manager to manage a portfolio of key accounts, serve as the primary point of contact, and foster long-term relationships.
Responsibilities:- Effectively manage key accounts to ensure customer satisfaction and success.
- Take ownership of client renewals to maintain high retention rates and continued business.
- Cross-sell partner solutions to add value to client operations.
- Proactively work to understand client needs and facilitate solutions for their success.
- Bachelor's degree in Business or a related field.
- Strong communication and interpersonal skills.
- Proven ability to build and maintain strong client relationships.
- Experience in selling IT or SaaS solutions.
- Ability to analyze, calculate, and reason a situation effectively.
- Strong capability in establishing credibility and being decisive.
- Aptitude for getting along with diverse personalities easily.
- Proficient in handling deadlines and taking responsibility.
- Possesses a sharp eye for detail.
- Possesses superior presentation skills.
- Excellent ability to speak and write clearly and correctly.
- Demonstrated ability to manage a large number of prospect situations simultaneously.
- Skilled in positioning company products effectively against direct and competitors.
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