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Retail Store Operations Director

1 month ago

Hyderabad, Telangana, India Gamut HR Solutions Full time
Overview

Gamut HR Solutions is a leading human resources agency that connects skilled individuals with job opportunities tailored to their strengths and career objectives.

Job Summary

We are seeking an experienced Female Retail Store Operations Director to lead our store in Hyderabad. This role involves overseeing the daily operations, ensuring excellent customer service, driving sales growth, and managing inventory levels. The ideal candidate will have 4 to 6 years of experience in a similar position and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Manage the day-to-day operations of the store, including opening and closing procedures, staff supervision, and performance monitoring.
  • Ensure the store is clean, organized, and visually appealing at all times, creating a welcoming atmosphere for customers.
  • Analyze sales data to identify trends, optimize inventory levels, and implement strategies to boost sales and profitability.
  • Develop and train store staff to provide outstanding customer service, building strong relationships with customers to ensure loyalty and satisfaction.
  • Resolve customer complaints and issues promptly and professionally, maintaining a positive reputation for Gamut HR Solutions.
  • Implement and enforce company policies, standards, and procedures, conducting regular store audits to ensure compliance.
Requirements
  • Proven experience as a Store Manager or similar role, with a strong track record of leadership, communication, and customer service skills.
  • Bachelor's degree in business administration or a related field is preferred, demonstrating a solid understanding of business principles and practices.
  • Excellent organizational, time management, and analytical skills, with the ability to multitask and work effectively in a fast-paced environment.
  • Proficient in Microsoft Office and POS systems, with experience in analyzing sales data and drawing insights to inform business decisions.
Salary and Benefits

The estimated salary for this position is ₹600,000 - ₹900,000 per annum, depending on qualifications and experience. Additionally, we offer a range of benefits, including professional development opportunities, flexible working arrangements, and a supportive team environment.