Operations Support Associate

5 days ago

Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 2,40,000 - ₹ 3,20,000

Job Title: Customer Support Specialist

Role Overview

The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

  • Provide timely and responsive support to clients via telephone and email
  • Troubleshoot issues and resolve problems efficiently
  • Maintain a strong understanding of our products and services
  • Develop and improve internal systems knowledge

We are looking for a skilled and experienced individual who can adapt to changing duties and responsibilities as the department evolves.

Key Requirements:

  • High secondary or graduate degree with relevant experience; OR any stream graduate degree with 1 year of experience
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools
  • Familiarity with business operations (spreadsheets, trends, data)
  • Flexible working hours
  • Excellent oral and written communication skills
  • An unerring attention to detail
  • The ability to multitask and navigate between multiple mediums
  • A professional demeanor with the ability to take ownership of every interaction
  • The ability to think on your feet in a fast-paced environment

Benefits

We offer flexible working hours and a chance to grow with our team.

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