Support Associate

18 hours ago

Ghaziabad, Uttar Pradesh, India beBeeSupport Full time ₹ 40,00,000 - ₹ 80,00,000

Role Summary:

We are seeking an experienced Support Associate to join our team and contribute to the success of our users. As a key member of our support team, you will be responsible for delivering exceptional customer service and playing a vital role in helping users achieve their goals.

The ideal candidate will possess strong communication skills, fluency in Hindi, and a customer-first mindset. They will also be proactive in identifying areas for improvement and contributing valuable insights to inform product development.

In this role, you will work closely with our development team to identify areas for improvement and provide feedback that drives change within our platform. You will also have the opportunity to collaborate with cross-functional teams to develop new features and enhance user experiences.

Key Responsibilities:

  • Deliver exceptional customer service via email, phone, and other channels
  • Assist users in achieving their goals through effective problem-solving and solution-providing
  • Upsell premium packages and add-on services to increase revenue and awareness of our offerings
  • Identify areas for improvement and contribute valuable insights to inform product development

Requirements:

  • Strong communication skills (verbal and written) for effectively assisting users and conveying information clearly
  • Fluency in Hindi (speaking is essential; reading and writing are advantageous)
  • A customer-first mindset, with a genuine passion for helping users succeed
  • A proactive attitude toward upselling and promoting high-value services
  • Ability to gather insights from user interactions and report key findings to the team

Working Environment:

This is a dynamic and fast-paced environment where you will have the opportunity to work closely with our development team and contribute to the success of our users. If you are passionate about delivering exceptional support and thrive in a collaborative environment, we encourage you to apply for this exciting role.

  • Executive Support Associate

    6 days ago

    Ghaziabad, Uttar Pradesh, India beBeeHealthcare Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Executive Support AssociateAbout the RoleThis is an exciting opportunity to join a dynamic team as an Executive Support Associate. In this role, you will provide administrative support to the Chairman, ensuring seamless day-to-day operations and strategic projects.Key ResponsibilitiesSupport the Chairman in daily tasks, including coordinating...

  • Customer Support Associate

    4 days ago

    Ghaziabad, Uttar Pradesh, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Customer Support AssociateWe are seeking highly motivated and customer-centric professionals to fill the role of Customer Support Associate. This position is ideal for individuals with excellent communication skills who can handle customer interactions confidently and professionally.Key Responsibilities:Respond to customer calls, emails, and...

  • Technical Support Associate

    4 days ago

    Ghaziabad, Uttar Pradesh, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 2,50,00,000

    Job Opportunity:Seeking a dedicated professional to fill the role of Technical Support Associate.This position involves providing exceptional customer support and collaborating with various teams to deliver a seamless learning experience.The ideal candidate will possess strong communication skills, technical expertise, and a willingness to adapt to changing...

  • Associate – project manager support

    1 week ago

    Ghaziabad, Uttar Pradesh, India MCTS - Michael Chabowski Technical Services Full time

    We are looking for a proactive and detail-oriented Associate to support our Project management team in preparing reports, creating presentations, conducting research, and contributing to operational design projects. This role suits someone with strong analytical abilities, excellent organizational skills, and basic familiarity with Commercial Kitchen and...

  • Associate - Customer Support | BU: Working Professional

    4 days ago

    Ghaziabad, Uttar Pradesh, India upGrad Full time

    Designation- Associate- Customer SupportBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5LPA Shift Details- Mon- Fri | 10:30 AM- 7:30 PM | Work From OfficeAbout the RoleWe are looking for an Associate- Customer Support to help manage and smoothly run our programs. The role involves working closely with internal teams, learners, and external...

  • Business Associate Internship Opportunity

    4 days ago

    Ghaziabad, Uttar Pradesh, India beBeeBusiness Full time ₹ 8,00,000 - ₹ 12,00,000

    Business Associate Internship OpportunityWe are seeking a motivated Business Associate Intern to support our program management and business initiatives.

  • Onboarding Support Specialist

    2 days ago

    Ghaziabad, Uttar Pradesh, India beBeeSupport Full time ₹ 10,68,000 - ₹ 16,40,000

    Job OverviewThe Onboarding Associate plays a pivotal role in ensuring customer satisfaction by providing seamless support throughout the onboarding process.

  • Fresh Business Support Role

    1 week ago

    Ghaziabad, Uttar Pradesh, India beBeeBusinessSupport Full time ₹ 40,00,000 - ₹ 65,00,000

    Job Title: Business Support AssociateWe are seeking a highly motivated and detail-oriented individual to join our team as a Business Support Associate.As a Business Support Associate, you will be responsible for delivering exceptional support to our clients by providing accurate and timely information. Your key responsibilities will include:Managing...

  • Highly Skilled Customer Support Specialist

    2 days ago

    Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 19,000 - ₹ 23,000

    Senior Process Associate RoleWe are seeking a highly skilled Senior Process Associate to fill a key position within our organization. As a vital member of our customer support team, you will play a pivotal role in delivering exceptional customer experiences.

  • Healthcare Transformation Support Role

    6 days ago

    Ghaziabad, Uttar Pradesh, India beBeeHealthcare Full time ₹ 8,00,000 - ₹ 11,00,000

    Healthcare Transformation Associate Job Summary: We seek a highly motivated and detail-oriented associate to support our Chairman in daily tasks. Key responsibilities include research, data analysis, drafting communications, coordinating with teams, organizing events, and scheduling management.Job Description:The ideal candidate will have a strong academic...