Senior Front Office Manager

2 weeks ago

Hyderabad, Telangana, India beBeeSeniorFrontOfficeManager Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Senior Front Office Manager

We are seeking an experienced and charismatic leader to spearhead our Front Office team. As a Senior Front Office Manager, you will be responsible for leading, motivating, and guiding the team in providing exceptional service while achieving organizational goals.

Key Responsibilities:
  • Team Management & Leadership
    • Manage the day-to-day activities of the Front Office team to ensure smooth operations.
    • Motivate the team to achieve organizational goals and maintain high standards of service.
    • Delegate tasks effectively to team members to ensure optimal workload distribution and performance.
    • Conduct quarterly performance reviews to provide constructive feedback and support career growth.
  • Training & Development
    • Conduct training sessions for team members to enhance their product knowledge, communication skills, and confidence.
    • Empower team members by providing them with the necessary tools and resources to succeed and improve their skills.
  • Goal Setting & Monitoring
    • Develop and implement a timeline to achieve targets in alignment with organizational objectives.
    • Monitor and assess the team's performance, ensuring consistent delivery of high standards in guest service.
  • Work Environment & Team Growth
    • Create a pleasant and motivating working environment that fosters a sense of teamwork, pride, and mutual respect.
    • Contribute to the growth of the company by supporting a high-performing team and a positive work culture.
Required Skills and Qualifications:
  • Leadership and Team Management
    • Strong leadership and team management skills.
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills.
  • Problem-Solving and Decision-Making
    • Ability to delegate tasks effectively and handle multiple priorities.
  • Knowledge and Experience
    • Strong problem-solving and decision-making abilities.
    • Knowledge of Front Office operations and hotel systems.
    • Experience in staff training and performance reviews.
Benefits:

As a Senior Front Office Manager, you will have the opportunity to work in a dynamic and fast-paced environment, where you can utilize your skills and experience to make a real impact.

You will be part of a dedicated team that is passionate about delivering exceptional customer service and exceeding organizational goals.

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