Healthcare Solutions Coordinator
1 week ago
We are seeking a Healthcare Solutions Coordinator to join our team at Indegene, a technology-led healthcare solutions provider. As a Medical Engagement Associate, you will play a crucial role in enabling healthcare organizations to be future-ready.
This is an exciting opportunity for a talented individual to grow with our high-speed growth and be part of a global fast-track career. You will work at the intersection of healthcare and technology, mentored by brilliant minds in the industry.
Our company culture is built on innovation, collaboration, and empathy. We promise a differentiated career experience that celebrates entrepreneurship and drives customer obsession.
Responsibilities- Handle inbound and outbound calls of patients, resolving their queries from client-defined FAQs and responses.
- Maintain data hygiene and validate it to ensure accuracy.
- Report adverse events (AEs)/market complaints as per standard operating procedures, capturing details related to AEs reported by patients in predefined templates and timelines.
- Coordinate with internal stakeholders to run operations smoothly, attending review meetings at regular intervals.
- Adhere to quality standards for various deliverables as decided by the business unit or client.
We are looking for an individual with a life science background, product knowledge, and MICC experience. A pharmacy background is also beneficial. Your education should include B. Pharma/M. Pharma or a life science background.
You must have excellent communication skills, domain knowledge, pharmacovigilance knowledge, basic excel skills, and strong documentation skills. With 0.6 months to 3 years of experience, you will be responsible for building mastery in the assigned therapy area through self-learning and formal trainings.
What We OfferAs a Healthcare Solutions Coordinator, you can expect:
- A competitive salary of $45,000 - $60,000 per annum, depending on location and experience.
- A unique career experience celebrating entrepreneurship and driven by customer obsession.
- Global fast-track career opportunities.
- A chance to work with brilliant minds in the industry.
- Ongoing training and development programs to enhance your skills and knowledge.
At Indegene, we are committed to creating a culture of inclusion and diversity. We believe in providing equal opportunities to all qualified applicants and welcome those who share our passion for innovation and collaboration.
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