Store Operations Manager
6 days ago
Vodafone Idea Limited, a leading telecom service provider, seeks an experienced Store Manager to oversee daily operations at one of its retail stores in Rajasthan. This role requires strong leadership skills, excellent customer service expertise, and the ability to drive sales growth while ensuring profitability.
The ideal candidate will be responsible for managing store-level sales, revenue targets, and customer satisfaction. They will also execute marketing promotions, display schemes, and ensure quality acquisition through the store. The Store Manager must possess excellent communication skills, analytical abilities, and problem-solving strategies to lead their team effectively.
This is an exciting opportunity for a results-driven professional to join Vodafone Idea's retail team and contribute to the company's vision of delivering delightful customer experiences and creating a truly Digital India.
Key Responsibilities:
- Achieve sales targets for all products, including voice-postpaid/prepaid, data, VAS, handsets, and other offerings
- Ensure quality acquisition through the store by monitoring and optimizing sales processes
- Deliver revenue targets for the store by driving sales growth and increasing revenue per footfall
- Manage churn and achieve customer satisfaction by resolving channel-specific and store-specific issues within specified timelines
- Maintain employee-retention and motivation levels high through regular reviews and performance streamlining
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