Tour Operations Manager

1 week ago


Delhi, Delhi, India Grand Circle Corporation Full time

About the Role:

We are seeking a talented Tour Leader Training Manager/Coach to join our South Asia Operational Team in New Delhi or Chennai.

Responsibilities:

  • Hire and Train Trip Leaders based on their cultural fit with our Company Values.
  • Develop Hiring and Training Plans to staff all departures with high-performing Trip Leaders.
  • Lead Trip Leader Meetings and Training in office and on-road trip simulations.
  • Develop Individual Training Plans for newly hired Trip Leaders.
  • Drive Achievement of Regional Excellence Goals through live coaching, ride-alongs, and annual trainings.
  • Assign Trip Leaders based on past performance and company needs.
  • Interact Regularly with Travelers on-site and offer 24/7 emergency support.

Requirements:

  • 3+ Years' Experience in hiring, training, coaching, and managing individual and team performances.
  • Strong Leadership Skills with the ability to motivate people and build relationships based on trust, accountability, and mutual respect.
  • General Administrative Skills including working knowledge of databases and Microsoft Office.
  • Ability to Communicate effectively in English and travel up to 50% of the time.

About Us:

Grand Circle Corporation is a leading travel company with a mission to change people's lives through exciting and adventurous travel opportunities. We offer a competitive salary package, 5-day workweek, 18 days of vacation, health and accident insurance, and opportunities for personal and professional growth.



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