Tour Operations Manager
1 week ago
About the Role:
We are seeking a talented Tour Leader Training Manager/Coach to join our South Asia Operational Team in New Delhi or Chennai.
Responsibilities:
- Hire and Train Trip Leaders based on their cultural fit with our Company Values.
- Develop Hiring and Training Plans to staff all departures with high-performing Trip Leaders.
- Lead Trip Leader Meetings and Training in office and on-road trip simulations.
- Develop Individual Training Plans for newly hired Trip Leaders.
- Drive Achievement of Regional Excellence Goals through live coaching, ride-alongs, and annual trainings.
- Assign Trip Leaders based on past performance and company needs.
- Interact Regularly with Travelers on-site and offer 24/7 emergency support.
Requirements:
- 3+ Years' Experience in hiring, training, coaching, and managing individual and team performances.
- Strong Leadership Skills with the ability to motivate people and build relationships based on trust, accountability, and mutual respect.
- General Administrative Skills including working knowledge of databases and Microsoft Office.
- Ability to Communicate effectively in English and travel up to 50% of the time.
About Us:
Grand Circle Corporation is a leading travel company with a mission to change people's lives through exciting and adventurous travel opportunities. We offer a competitive salary package, 5-day workweek, 18 days of vacation, health and accident insurance, and opportunities for personal and professional growth.
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